Overview
Help at Home, located in Chicago, Illinois, provides care that helps clients live life on their terms. The organization focuses on assisting individuals with daily living activities, offering support after hospital stays, and delivering community-based services that promote independence. Help at Home aims to build lasting relationships with clients based on honesty and trust, treating clients with the same respect and compassion as family members.
Services & Support
Help at Home offers a variety of services designed to support seniors and individuals with intellectual or developmental disabilities. Their trained caregivers provide in-home personal care that emphasizes relationship-building, ensuring clients experience meaningful moments and enjoy their daily lives. The organization has a commitment to innovative programs that advance home care, aiming to enhance the overall well-being and independence of their clients.
Care Approach & Staff
The staff at Help at Home is described as compassionate and dedicated to providing high-quality care. They work collaboratively to ensure clients receive the support they need. The organization has a culture of caring for its caregivers, which in turn supports client well-being. Many reviewers have noted positive experiences with staff members, highlighting their understanding and willingness to assist clients in various ways.
What Families Say
Feedback from families reflects a mix of experiences. Some reviews commend specific staff members for their helpfulness and compassion, while others express concerns about the overall management and service delivery. There are mentions of positive interactions with staff at the Montrose office, where families have felt supported and understood. However, there are also critical voices that urge potential clients to be cautious and seek transparency regarding the agency’s operations.
Room for Improvement
While many families have had positive experiences with the staff, some reviews indicate concerns regarding the management and service quality. A few reviewers have voiced strong criticisms about the agency’s practices and have suggested the need for oversight and accountability.
Summary
Help at Home in Chicago, Illinois, offers a range of services aimed at empowering clients to live independently and with dignity. With a focus on relationship-based care, they strive to create meaningful experiences for their clients. While many families appreciate the compassionate staff and the support provided, there are also concerns regarding management practices that potential clients may want to consider.
