Overview
Healthcare Plus Caregivers, located in Chicago, Illinois, is a licensed provider of homemaker services designed to deliver care in the comfort of clients’ homes. With over twenty years of combined experience in the home service and health industry, they focus on providing compassionate care tailored to individual needs.
Services & Support
Healthcare Plus offers a range of non-medical home care services under the Illinois Department on Aging’s Community Care Program. Their services include assistance with daily living activities, such as organizing and cleaning, as specified in each client’s care plan. All service specialists undergo pre-employment screening, training, and background checks to ensure clients receive quality care.
Care Approach & Staff
The staff at Healthcare Plus are frequently described as compassionate, professional, and attentive. Many clients have expressed appreciation for the kindness and support provided by supervisors and caregivers alike. For instance, one client highlighted the professionalism and genuine care demonstrated by a supervisor, while another noted the effectiveness and friendliness of a specific caregiver. This consistent feedback illustrates a commitment to quality service and client satisfaction.
Who They Serve
Healthcare Plus primarily serves seniors, providing essential support to help them maintain their independence and quality of life. Their focus is on delivering personalized care that meets the unique needs of each client, including those with specific daily living requirements.
Service Area
Healthcare Plus operates across Chicago, the Northwestern Suburbs, and the broader Chicagoland area. This extensive service area allows them to reach a diverse client base and provide support where it is most needed.
What Families Say
Feedback from families and clients indicates a strong appreciation for the care provided by Healthcare Plus. Many reviews highlight the dedication and professionalism of the staff, particularly supervisors who are noted for their attentiveness and support. While there are some concerns regarding internal company practices, the overall sentiment leans towards gratitude for the compassionate care received.
Room for Improvement
Some reviewers have expressed concerns about the company’s internal recognition and support for caregivers, mentioning a lack of bonuses and opportunities for appreciation. Additionally, the frequent changes in supervisory staff can create challenges in building consistent relationships. Addressing these issues may enhance the overall experience for both employees and clients.
Summary
Healthcare Plus Caregivers in Chicago, Illinois, offers a range of in-home care services with a focus on compassionate and personalized support for seniors. With a dedicated staff and a commitment to quality care, they strive to meet the needs of their clients. While there are areas for improvement regarding employee recognition and stability, the positive feedback from clients reflects a strong foundation in caregiving.
