Overview
Healing Hands Home Care, located in Chicago, Illinois, specializes in providing compassionate and professional home health care services tailored to the unique needs of each individual. Their focus is on ensuring comfort and independence for clients through skilled nursing care, elderly care assistance, and personalized home caregiving. They offer a variety of services including chronic illness care, post-surgery recovery assistance, and support for seniors.
Services & Support
Healing Hands Home Care provides a comprehensive range of professional healthcare services designed to help clients recover in the comfort of their own homes. Their offerings include skilled nursing care from licensed registered nurses and licensed practical nurses, occupational therapy to assist with daily activities, speech therapy for communication and swallowing difficulties, and physical therapy aimed at restoring mobility and reducing pain. Additionally, they provide support from medical social workers for care coordination and community resource connections, as well as home health aides to assist with daily living activities.
Care Approach & Staff
The staff at Healing Hands Home Care is frequently described as skilled, attentive, and compassionate. Many clients have noted the professionalism and friendliness of the team, which contributes to a supportive environment. The agency is recognized for its prompt responses to client needs and for creating a caring atmosphere that feels like family. Clients have expressed appreciation for the thoroughness and concern shown by the nursing staff, highlighting their commitment to providing high-quality care.
Who They Serve
Healing Hands Home Care serves a diverse clientele, including individuals recovering from surgeries, those with chronic illnesses, and seniors needing companionship and assistance. The agency is particularly noted for its expertise in dementia care assistance and respite care services, making it a suitable option for families seeking support for loved ones with complex health needs.
What Families Say
Families have shared positive experiences with Healing Hands Home Care, emphasizing the quality of care provided by the nursing and therapy staff. Many clients have expressed gratitude for the compassionate approach of the caregivers, noting that they feel well cared for and supported. However, some feedback indicated that experiences with office staff could be improved, as a few families found the administrative support less satisfactory compared to the hands-on care.
Room for Improvement
While many reviews highlight the quality of care from nurses and therapists, there are mentions of challenges with the office staff’s responsiveness and support. Families noted that if they needed assistance navigating the healthcare system, the guidance provided was not as robust as they had hoped.
Summary
Healing Hands Home Care in Chicago, Illinois, is dedicated to providing personalized and professional home health care services. Their skilled staff is known for being attentive and compassionate, with a strong focus on meeting the individual needs of clients. While the quality of hands-on care is highly praised, there is room for improvement in administrative support. Overall, Healing Hands Home Care is a recommended choice for families seeking reliable home health services.
