Overview
Great Paragon Health Services Inc, located in Chicago, Illinois, offers home health care services aimed at promoting optimal health and independence for clients. The organization emphasizes values such as compassion, excellence, respect, and accountability in their approach to care.
Services & Support
Great Paragon Health Services provides a range of home health care services, including personal care and support for individuals requiring assistance in their daily lives. They also have a healthcare staffing agency component, which aims to match clients with qualified caregivers.
Care Approach & Staff
The staff at Great Paragon Health Services are characterized as dedicated and compassionate. However, multiple reviews indicate concerns about the professionalism and skills of some caregivers. Families have reported issues with caregivers arriving late, being uncommunicative, and lacking the necessary skills to provide adequate care.
Who They Serve
Great Paragon Health Services caters to a diverse clientele, including individuals in need of hospice care. Their services are designed to assist clients in achieving a better quality of life, with a focus on personal attention to individual needs.
Service Area
The primary service area for Great Paragon Health Services is Chicago, Illinois, where they provide home health care and staffing services.
Scheduling & Availability
Families have expressed frustration regarding the scheduling and availability of caregivers. Reports of no-shows and a lack of communication about changes in scheduled care have been noted, leading to challenges in ensuring consistent support.
What Families Say
Feedback from families is mixed. While some clients appreciate the compassionate care provided by certain staff members, others have raised serious concerns about unprofessional behavior, lack of communication, and inadequate skills among caregivers. Some families have expressed disappointment in the overall organization and have advised caution when considering their services.
Room for Improvement
There are clear areas for improvement at Great Paragon Health Services. Common themes in reviews highlight the need for better communication, more reliable scheduling, and enhanced training for staff to ensure they meet the required standards of care.
Summary
In summary, Great Paragon Health Services Inc in Chicago, Illinois, offers home health care services with a focus on compassion and personal attention. However, families have reported significant concerns regarding the professionalism and reliability of some caregivers, as well as issues with communication and scheduling. Potential clients may want to weigh these factors when considering their options for home health care.
