Overview
Custom Home Care, LLC., located in Chicago, Illinois, is a locally owned and operated home care agency dedicated to providing full-service, private duty caregiving assistance to seniors. Their services are designed to accommodate a range of needs, from short visits to 24-hour live-in care, ensuring that care is managed by qualified nursing professionals.
Services & Support
Custom Home Care offers a variety of customizable caregiving options tailored to the unique needs of each client. Services can include assistance in the home, retirement communities, nursing facilities, or hospitals. Care is provided by licensed, bonded, and insured caregivers, all of whom receive ongoing training to maintain high standards of care.
Care Approach & Staff
Families have praised the compassionate and attentive nature of the staff at Custom Home Care. Many reviews highlight the dedication and responsiveness of the caregivers, who are described as kind and understanding. The agency’s management team, including the Executive Director and Nurse Managers, is noted for their hands-on involvement and commitment to ensuring quality care.
Who They Serve
Custom Home Care primarily serves seniors, providing tailored support to help them maintain their independence in various living situations. This includes those residing in independent living facilities, nursing homes, or receiving care at home. Families have expressed gratitude for the personalized attention and flexibility in care schedules, which can range from brief visits to around-the-clock support.
What Families Say
Reviews reflect a high level of satisfaction among families using Custom Home Care’s services. Many express appreciation for the quality of care their loved ones receive, often mentioning specific caregivers who have made a significant positive impact. Families have noted that caregivers not only meet physical care needs but also contribute to their loved ones’ emotional well-being.
Room for Improvement
While many families report positive experiences, some have indicated a desire for more consistent communication regarding care updates. Ensuring that all caregivers are on the same page can enhance the overall experience for families and clients alike.
Summary
Custom Home Care, LLC. stands out as a trusted home care provider in Chicago, Illinois, known for its compassionate and responsive staff. With a focus on customized care solutions, the agency effectively meets the diverse needs of seniors, allowing them to live comfortably and independently. Families appreciate the dedication of the caregivers and the management team, contributing to a high level of trust and satisfaction in the services provided.
