Overview
Choice Home Health Services, Inc, located in Chicago, Illinois, is a Medicare-certified provider dedicated to delivering in-home health care services. Their mission is to offer compassionate, honest, and reliable care, ensuring that patients receive the highest quality of support from skilled health care professionals.
Services & Support
The agency offers a range of services including skilled nursing care, physical therapy, occupational therapy, and speech therapy. They also provide assistance with medical equipment and housekeeping to help maintain a comfortable home environment for patients. Their nursing staff is trained in various specialties, including wound care, cardiac care, and geriatric care, addressing the diverse needs of their clients.
Care Approach & Staff
Families have praised the staff for their compassion and dedication. For example, the wound care nurse has been highlighted for her organized and creative approach to complex health issues, demonstrating a commitment to finding effective solutions. Physical and occupational therapists are noted for their perseverance and ability to motivate patients, even when other providers might have given up. This approach is reflected in the positive outcomes reported by families, who feel reassured knowing their loved ones are receiving attentive care.
Who They Serve
Choice Home Health Services caters predominantly to elderly clients who may be homebound or require assistance following hospitalization. They provide services tailored to individuals recovering from surgeries or managing chronic health conditions, ensuring that each patient receives personalized care based on their specific needs.
Service Area
Operating in Chicago, Illinois, Choice Home Health Services is equipped to serve a diverse community, addressing the needs of patients across various neighborhoods in the city.
Accessibility & Languages
The agency recognizes the importance of communication in providing effective care. They offer services in multiple languages, including Spanish, Polish, Korean, Chinese (Mandarin and Cantonese), Vietnamese, Romanian, Russian, and Tagalog, which helps them connect with a broad range of clients and their families.
What Families Say
Families have expressed gratitude for the services provided by Choice Home Health Services. Many reviews highlight the attentive and compassionate nature of the staff, particularly in areas like wound care and rehabilitation following injuries. The agency is frequently commended for its quick response times and thorough communication with both patients and their families, which fosters trust and peace of mind during challenging times.
Room for Improvement
While many families have had positive experiences, some noted that there are occasional delays in scheduling services. Ensuring timely responses and appointments could enhance the overall experience for clients.
Summary
Choice Home Health Services, Inc in Chicago, Illinois, stands out for its commitment to compassionate and comprehensive in-home health care. With a skilled team dedicated to supporting elderly clients and those recovering from medical conditions, they provide essential services that families trust. The agency’s focus on effective communication and personalized care continues to resonate with clients, making them a valuable resource in the community.
