Overview
ASI Services, located in Chicago, Illinois, has been providing home care services since 1975, with a mission to support post-acute patients, senior citizens, and individuals with disabilities. The agency emphasizes personalized care plans and aims to assist clients in maintaining their independence at home. ASI Services particularly focuses on serving the Hispanic and African American communities in the Chicago area.
Services & Support
ASI Services offers a range of home care services, including physical therapy, occupational therapy, and social worker support. These services are designed to cater to the specific needs of clients, ensuring they receive appropriate care tailored to their individual circumstances.
Care Approach & Staff
The agency’s approach involves creating personalized care plans to meet the unique needs of each client. However, feedback regarding staff professionalism has been mixed. While some families have praised the compassion and effectiveness of caregivers, others have reported issues with unprofessional behavior and reliability among certain staff members. Concerns have been raised about caregivers not adhering to scheduled hours and lacking proper training.
Who They Serve
ASI Services primarily serves post-acute patients, senior citizens, and individuals with disabilities. The agency is committed to providing care to individuals from diverse backgrounds, with a special focus on the Hispanic and African American communities in Chicago.
What Families Say
Families have expressed a range of experiences with ASI Services. Some have highlighted positive interactions, particularly with physical therapy staff, noting their professionalism and the positive impact on their loved ones’ recovery. Conversely, there are significant concerns regarding the reliability of caregivers and the overall organization of the agency. Some families reported instances of unprofessional conduct and lack of communication, leading to dissatisfaction with the services provided.
Room for Improvement
Feedback indicates that ASI Services could benefit from improved staff training and better communication with families. Several reviews pointed out issues with caregiver reliability and professionalism, suggesting a need for enhanced oversight and support for staff members to ensure consistent quality of care.
Summary
ASI Services has a long-standing history of providing home care in Chicago, with a focus on personalized care for diverse communities. While some families appreciate the compassionate care and support received, others have raised concerns about staff professionalism and reliability. Addressing these issues may enhance the overall experience for clients and their families.
