Overview
Artis Senior Living of Lakeview, located in Chicago, Illinois, offers compassionate and personalized solutions for seniors, particularly those facing aging and dementia challenges. The facility is situated in a vibrant area, close to Wrigley Field and within walking distance to public transportation, shopping, and dining options. Artis aims to create a safe and connected environment that honors residents’ pasts while celebrating their present lives.
Services & Support
Artis Senior Living provides a range of services, including assisted living and memory care. The facility emphasizes creating a supportive environment that fosters a sense of purpose, belonging, and joy for residents. Families have noted the availability of various activities designed to keep residents engaged, though some reviews express concerns about the quality and variety of these activities.
Care Approach & Staff
The care approach at Artis focuses on treating residents with dignity and respect, with staff members being described as warm and welcoming. However, experiences with staff have been inconsistent, with some families reporting unprofessional behavior and a lack of compassion in certain situations. Positive interactions with specific staff members highlight the potential for good care, but there are also accounts of inadequate support during critical moments.
Living Options & Amenities
Residents at Artis enjoy a well-maintained and clean environment, with various amenities designed to enhance their quality of life. While the facility is noted for its beautiful space, some reviews criticize the building layout and the quality of food offered, describing it as unhealthy and processed. The availability of outdoor spaces and family dining areas has been positively received.
What Families Say
Feedback from families is mixed. Some express deep appreciation for the care their loved ones receive, highlighting the kindness of specific staff members and the engaging atmosphere. However, there are significant concerns about staff professionalism and the overall management of the facility. Multiple reviewers have voiced their dissatisfaction regarding the treatment of residents and the quality of care, leading to a lack of recommendations from some families.
Room for Improvement
Several reviews indicate a need for improvement in staff training and communication, particularly in high-stress situations. Concerns about food quality, activity engagement, and management responsiveness have also been raised. Families have expressed a desire for a more compassionate and professional approach from all staff members.
Summary
Artis Senior Living of Lakeview presents a mixed picture for families considering care options. While the facility is located in a desirable area and offers a range of services, experiences with staff and management vary significantly. Families are encouraged to carefully evaluate their options and consider both positive and negative feedback when making decisions about their loved ones’ care.
