Overview
Chicago Ridge Nursing & Rehab, located in Chicago Ridge, Illinois, provides skilled residential nursing care, post-hospital care, and rehabilitation services. The facility aims to create a comfortable living environment for residents, although reviews indicate significant concerns regarding cleanliness and staff interactions.
Services & Support
The facility offers various services, including skilled nursing, rehabilitation, respite care, and social worker support. However, many reviews highlight issues with the quality of care provided, particularly in terms of adequate medical attention and timely rehabilitation services. Families have reported struggles in securing necessary therapy and follow-up appointments for their loved ones.
Care Approach & Staff
While some residents have expressed gratitude for individual staff members, many reviews indicate a concerning trend of inadequate care and staff responsiveness. Reports of rude staff interactions and neglectful treatment have been prevalent, leading families to feel that their loved ones are not receiving the attention they deserve. Instances of poor communication and lack of proper supervision have also been noted.
Who They Serve
Chicago Ridge Nursing & Rehab serves a diverse population, including individuals requiring memory care, rehabilitation, and respite services. However, the experiences shared by families suggest that the facility may not meet the needs of all residents effectively, with some reporting serious neglect and a lack of proper medical care.
Living Options & Amenities
The facility offers comfortable living spaces, but numerous reviews describe the environment as dirty and poorly maintained. Complaints about roaches, bed bugs, and general cleanliness have raised concerns about the living conditions for residents. Additionally, some families have reported issues with missing personal belongings and inadequate laundry services.
Dining & Activities
While the facility does provide dining options and activities, feedback from residents indicates dissatisfaction with the quality and quantity of food served. Some have reported that they needed to request extra portions due to inadequate meal sizes, which has contributed to concerns about residents’ overall well-being.
What Families Say
Feedback from families has been overwhelmingly negative, with many expressing deep concern for the safety and care of their loved ones. Common themes include reports of neglect, poor communication, and unclean living conditions. Some families have gone as far as to say they believe the facility is dangerous, urging others to reconsider placing their loved ones there.
Room for Improvement
The facility has received numerous critiques regarding its cleanliness and staff behavior. Families have noted that improvements are needed in maintaining a sanitary environment and ensuring that staff are attentive and respectful to residents. The overall management and administration have also been called into question, with suggestions for more oversight and accountability.
Summary
Chicago Ridge Nursing & Rehab faces significant challenges in providing a safe and caring environment for its residents. While it offers essential services, the overwhelming feedback highlights serious concerns regarding cleanliness, staff interactions, and the quality of care. Families considering this facility for their loved ones are encouraged to conduct thorough research and consider these reviews carefully.