Overview
SYNERGY HomeCare, located in Champaign, Illinois, provides non-medical in-home care tailored to the needs of seniors and individuals facing various challenges, including aging, disability, illness, and injury. Their services encompass companion care, personal care, homemaking, and transportation, ensuring that clients receive comprehensive support. The dedicated team at SYNERGY HomeCare emphasizes compassionate and life-affirming care, aiming to enhance the emotional and physical well-being of their clients.
Services & Support
The services offered by SYNERGY HomeCare include personalized home care plans designed to meet the unique needs of each client. They provide a range of assistance, from companionship and personal care to live-in support and end-of-life comfort care. The agency also assists veterans and collaborates with long-term care insurance providers to deliver the necessary support for various situations.
Care Approach & Staff
Reviews highlight the compassionate nature of the caregivers and the overall team at SYNERGY HomeCare. Many families have expressed appreciation for the dedication and support they received, noting that caregivers often become like friends to clients. While some caregivers were praised for their exceptional service, others noted challenges with consistency, as different caregivers sometimes rotated through assignments. Overall, the staff is described as friendly and committed to providing quality care.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including seniors, individuals with disabilities, and those recovering from illness or injury. Their services are designed to support clients in various living situations, including home environments and assisted living facilities.
Service Area
The agency proudly serves Champaign and Urbana, as well as Ford and Piatt counties, ensuring that families in these areas have access to quality home care services.
What Families Say
Families have shared mixed experiences with SYNERGY HomeCare. Many commend the compassionate care provided by specific caregivers and the supportive nature of the office staff. Positive feedback emphasizes the effectiveness of communication when addressing concerns about caregiver assignments. However, some families noted issues with caregiver consistency and documentation of services, suggesting that improvements could be made in these areas.
Room for Improvement
A few reviews indicate that there may be room for improvement in the consistency of care provided, as some families experienced frequent changes in caregivers. Concerns were also raised regarding the documentation of care activities, which some families felt was insufficient. Addressing these issues may enhance the overall service experience for clients.
Summary
In summary, SYNERGY HomeCare in Champaign, Illinois, offers a range of compassionate non-medical home care services tailored to meet individual needs. While many families appreciate the dedication of the caregivers and the supportive approach of the team, there are noted challenges with caregiver consistency and documentation practices. Overall, SYNERGY HomeCare aims to provide quality care that supports the emotional and physical well-being of its clients.
