Overview
Carriage Crossing Senior Living of Champaign, located in Champaign, Illinois, offers a dynamic senior lifestyle with a focus on Assisted Living, Memory Care, Respite Care, and Hospice Care. The community is situated in the scenic Liberty on the Lake subdivision, providing residents with easy access to local attractions, dining, and events. The campus features spacious apartments and a variety of amenities designed to enhance the quality of life for its residents.
Services & Support
Carriage Crossing provides a range of services tailored to meet the diverse needs of its residents. The community focuses on Assisted Living and Memory Care, alongside options for Respite and Hospice Care. Residents can expect assistance with daily activities, medication management, and access to engaging community events.
Care Approach & Staff
The care team at Carriage Crossing is described as compassionate and professional, striving to create a welcoming environment for residents. However, some reviews indicate concerns about recent management changes, leading to understaffing and a perceived decline in service quality. While some families report satisfaction with the care provided, others have expressed significant worries about the level of attention and support available to residents.
Who They Serve
Carriage Crossing aims to serve seniors requiring varying levels of assistance, from those needing minimal support to individuals requiring more comprehensive memory care services. The community is designed to cater to seniors looking for a supportive environment that promotes independence while ensuring safety and care.
Living Options & Amenities
The community offers a variety of living options, including studio, one-bedroom, and two-bedroom apartments equipped with kitchenettes and private bathrooms. Amenities include lush walking paths, fishing ponds, and an on-site soda shop, all contributing to a vibrant community atmosphere.
Dining & Activities
Residents at Carriage Crossing have access to a range of dining options, with many reviews praising the quality of the food. The community also emphasizes engagement through various activities organized by the Life Enrichment team, fostering social interaction and connection among residents.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care and environment, noting positive interactions with staff and a welcoming community, others raise concerns about management changes impacting care quality and staffing levels. Some families have reported distressing experiences regarding medication management and overall resident care, prompting them to recommend caution when considering this facility.
Room for Improvement
Recent reviews highlight areas needing attention, particularly regarding management practices and staffing levels. Concerns about the quality of care and communication have been noted, with some families feeling that the community has not met their expectations in recent times.
Summary
Carriage Crossing Senior Living of Champaign provides a range of services for seniors, including Assisted Living and Memory Care, in a community-focused environment. While many families appreciate the amenities and care provided, recent management changes have raised concerns about service quality and staffing. Families considering this facility should weigh the positive aspects against the reported challenges to make an informed decision.



