Overview
Arc at Bradley, located in Bradley, Illinois, provides a range of rehabilitation and long-term care services. The facility aims to offer a higher standard of care in a state-of-the-art environment, focusing on the whole person approach to health and well-being. With a commitment to quality, the staff is hand-picked for their skills and undergoes ongoing education to ensure top-tier service.
Services & Support
Arc at Bradley offers a broad range of services, including rehabilitation, assisted living, memory care, and independent living. The facility emphasizes both physical and emotional well-being, providing various recreational activities and social opportunities for residents. Staff members are noted for their responsiveness and commitment to resident care, with some family members expressing appreciation for the support received during transitions.
Care Approach & Staff
The care approach at Arc at Bradley focuses on the individual needs of residents, promoting a supportive and engaging environment. While many reviews highlight the dedication of certain staff members, particularly in admissions and nursing, there are also concerns regarding the overall quality of care. Some families reported issues with cleanliness and timely assistance, suggesting a need for improvement in staff responsiveness.
Who They Serve
Arc at Bradley serves seniors requiring various levels of care, including those needing rehabilitation following medical events, such as strokes or heart attacks. The facility caters to residents with chronic conditions, including diabetes and memory-related challenges, aiming to support their daily living and health management.
Living Options & Amenities
Residents at Arc at Bradley have access to comfortable accommodations designed for senior living. The facility offers a welcoming atmosphere, although some reviews indicate that cleanliness and maintenance may require attention. The recreational calendar is designed to engage residents and promote social interaction.
Dining & Activities
While the facility provides dining services, some families expressed dissatisfaction with the quality of food. Reports of inadequate nutritional support for residents with specific dietary needs were noted. However, there are opportunities for social activities, which are an integral part of the care approach at Arc at Bradley.
What Families Say
Family reviews of Arc at Bradley reflect a mix of experiences. Many commend staff members for their caring nature and the support they provide during admissions and ongoing care. However, there are significant concerns regarding the quality of care, particularly related to hygiene and timely assistance. Some families reported distressing incidents involving neglect, which have led to calls for improvement in service delivery.
Room for Improvement
Multiple reviews indicate that improvements are needed in the areas of cleanliness and staff responsiveness. Some families reported that residents did not receive adequate assistance with personal care, leading to distressing situations. Addressing these concerns could enhance the overall quality of care at Arc at Bradley.
Summary
Arc at Bradley offers a range of services aimed at supporting seniors through rehabilitation and long-term care. While the facility has strengths in its caring staff and engaging activities, significant concerns regarding cleanliness and timely care have been voiced by families. Addressing these issues may contribute to a more positive experience for residents and their loved ones.