Overview
Angels Grace Hospice & Palliative Care, located in Bolingbrook, Illinois, is dedicated to providing compassionate end-of-life care for individuals with life-limiting illnesses. The organization focuses on ensuring comfort, dignity, and peace for patients while also offering support to their families. With a team of highly trained professionals, Angels Grace strives to listen to the needs of patients and their loved ones, making a significant impact during challenging times.
Services & Support
Angels Grace offers hospice care in various settings, including homes, nursing homes, and assisted living communities, tailored to the individual circumstances of each patient. Their services include palliative care, which aims to alleviate symptoms and improve the quality of life for those with serious illnesses. The agency emphasizes continuous support, ensuring that patients and families have access to care whenever needed.
Care Approach & Staff
The care approach at Angels Grace is characterized by compassion and professionalism. Families have expressed gratitude for the kindness and understanding shown by the staff, including nurses and certified nursing assistants. Many reviews highlight the dedication of the team, noting that they treat patients as if they were their own family members. The staff is available around the clock, providing reassurance and support to families during critical times.
Who They Serve
Angels Grace primarily serves individuals facing life-limiting illnesses, including those requiring memory care and skilled nursing services. The organization is well-regarded for its ability to cater to the unique needs of each patient, ensuring that care is respectful and tailored to individual preferences.
Communication
While many families commend the communication and support provided by Angels Grace, some reviews indicate areas for improvement regarding communication between the hospice team and skilled nursing facilities. Ensuring seamless coordination and clarity in care plans is essential for maintaining the high standards expected by families during such sensitive times.
What Families Say
Families consistently express their gratitude for the compassionate care received from Angels Grace. Many reviews highlight the loving nature of the staff and their commitment to providing comfort during the end-of-life process. The agency has been described as a “blessing” during difficult times, with families feeling supported and cared for throughout their loved ones’ journeys.
Room for Improvement
Some feedback indicates that there may be gaps in communication between Angels Grace and certain skilled nursing facilities, leading to challenges in care coordination. Addressing these concerns could enhance the overall experience for families and ensure that all aspects of care are seamlessly integrated.
Summary
Angels Grace Hospice & Palliative Care stands out for its compassionate approach to end-of-life care, offering a range of services tailored to meet the needs of patients and their families. With a focus on dignity and comfort, the organization aims to provide a supportive environment during one of life’s most challenging times. Despite some communication challenges noted by families, the overall sentiment reflects deep appreciation for the care and support provided by the dedicated staff.