Overview
SYNERGY HomeCare, located in Bloomington, Illinois, provides compassionate, non-medical in-home care tailored to the unique needs of clients. Their services encompass companion care, homemaking, personal assistance, and transportation, making them a versatile choice for families seeking support for aging loved ones, those with disabilities, or individuals recovering from illness or injury.
Services & Support
SYNERGY HomeCare offers a range of services designed to support clients in various aspects of daily living. Their offerings include personal care, which assists with daily activities, as well as companion care that provides emotional support and companionship. Additionally, they provide homemaking services to help maintain a clean and safe living environment and transportation services for clients who need assistance getting to appointments or social engagements.
Care Approach & Staff
The care approach at SYNERGY HomeCare emphasizes compassion and attentiveness. Reviewers frequently highlight the dedication of the caregivers, noting their professionalism and ability to create a supportive environment. Families have expressed appreciation for the way caregivers build rapport with their loved ones, ensuring they feel comfortable and well-cared for. The organization is recognized for its responsive communication, with many families noting that they can easily reach a live person when they have questions or concerns.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including elderly individuals, veterans, and those with disabilities. They provide care for clients in various situations, including those needing short-term assistance post-surgery, ongoing support for chronic conditions, and end-of-life care. Families have shared positive experiences regarding the agency’s ability to meet the specific needs of their loved ones.
What Families Say
Families have expressed high satisfaction with the services provided by SYNERGY HomeCare. Many reviews commend the caregivers for their kindness and attentiveness, describing them as “fantastic” and “compassionate.” Clients have noted that caregivers not only meet physical needs but also provide emotional support, making a significant positive impact on their lives. However, some families have reported challenges with scheduling and service continuity, indicating that there have been instances where care was not provided as arranged.
Room for Improvement
While many families have had positive experiences, there are mentions of concerns regarding scheduling and service reliability. Some clients noted instances where scheduled care was not fulfilled as expected, leading to stressful situations for both them and their loved ones. Addressing these issues could enhance the overall service experience.
Summary
Overall, SYNERGY HomeCare in Bloomington, Illinois, is recognized for its compassionate and dedicated approach to in-home care. With a range of services tailored to meet the diverse needs of clients, the agency has built a reputation for quality support. While there are areas for improvement in service reliability, the positive feedback regarding the caregivers and the care they provide highlights SYNERGY HomeCare’s commitment to enhancing the lives of those they serve.
