Overview
Bridgeway of Bensenville Supportive Living, located in Bensenville, Illinois, offers a blend of community and independence for seniors seeking supportive living. The facility aims to provide high-quality amenities and support to foster an engaging lifestyle where residents feel empowered and valued.
Services & Support
Bridgeway provides a range of services, including assisted living, memory care, skilled nursing, and rehabilitation. The facility also offers personalized accommodations with options from studios to two-bedroom apartments, designed to promote privacy and comfort while ensuring community connection.
Care Approach & Staff
The staff at Bridgeway is described as friendly and understanding, with some reviewers noting the helpfulness of specific roles, such as the Social Services Director. However, there are concerns regarding the overall management and staffing levels, with reports of being understaffed, which may impact the quality of care provided.
Who They Serve
Bridgeway serves a diverse population of seniors, including those requiring assistance with daily routines, memory care, and rehabilitation services. The facility is particularly noted for its supportive living environment, although some reviews indicate challenges in meeting the needs of residents requiring more intensive care.
Living Options & Amenities
The community features beautifully landscaped gardens and well-maintained common areas, contributing to a pleasant living environment. Residents have access to various social events and activities, promoting a fulfilling lifestyle. However, while the amenities are praised, there are mixed reviews regarding the cleanliness and maintenance of the facility.
Dining & Activities
Dining options at Bridgeway are described as fantastic, with several reviewers expressing satisfaction with the food quality. The activities department is highlighted for its engaging programs, contributing to a vibrant community atmosphere.
Room for Improvement
Several reviews express concerns about the cleanliness and overall management of the facility. Issues such as insufficient nursing care, reports of unpleasant odors, and the handling of residents’ personal belongings have been noted. Families have reported distressing experiences regarding the care and dignity of their loved ones, indicating a need for improvement in these areas.
Summary
Bridgeway of Bensenville Supportive Living offers a supportive environment for seniors, with a focus on community and independence. While the facility has commendable amenities and a friendly staff, there are significant concerns regarding the quality of care, cleanliness, and management practices that families should consider when evaluating their options.