Overview
Hospice of Southern Illinois, located in Belleville, Illinois, provides specialized care services for patients and families facing terminal illnesses. Their focus is on enhancing patient care through symptom management, emotional and spiritual support, and psychosocial intervention. The organization prides itself on a multi-disciplinary approach, involving a team that includes a full-time physician, pharmacist, nurse practitioner, nurses, hospice aides, social workers, bereavement counselors, and volunteers.
Services & Support
Hospice of Southern Illinois offers a comprehensive range of services aimed at addressing the unique needs of patients and their families during end-of-life care. Their support team works collaboratively to ensure that both physical and emotional needs are met, helping to improve the quality of life for patients. This includes not only medical care but also emotional and spiritual guidance, which can be crucial during this challenging time.
Care Approach & Staff
The care approach at Hospice of Southern Illinois is characterized by a team-oriented model that incorporates various healthcare professionals dedicated to providing compassionate care. The involvement of a full-time physician and other specialists ensures that patients receive tailored care that addresses their specific needs. Families have reported that the staff is kind and helpful, contributing positively to the overall experience during difficult times.
What Families Say
Reviews indicate a mix of experiences with Hospice of Southern Illinois. Many families have praised the kindness and professionalism of the staff, noting that they felt supported during their loved ones’ final days. One family described the service as “beyond superb,” highlighting the immediate and professional responses from the team. However, there were also concerns regarding medication management and response times upon a patient’s passing, with one family expressing frustration over the lack of timely support during a critical moment.
Room for Improvement
Some families have noted areas for improvement, particularly regarding medication management and the responsiveness during the final hours of life. One reviewer mentioned that the pain management for their loved one was inadequate, which led to frustration in communication with the hospice team. Ensuring timely support and effective medication management could enhance the overall care experience.
Summary
Hospice of Southern Illinois in Belleville, Illinois, offers a multi-disciplinary approach to hospice care, focusing on meeting the needs of patients and their families during terminal illness. While many families have shared positive experiences regarding the compassion and support provided by the staff, there are areas that could benefit from improvement, particularly in medication management and response times. Overall, the organization aims to provide quality care and support to those facing end-of-life challenges.
