Overview
Horizon Home Health & Hospice, located in Twin Falls, Idaho, is dedicated to providing compassionate and exceptional home health and hospice services. They emphasize a personalized approach, focusing on the unique needs, desires, and beliefs of each client. Their commitment to “Life-Changing Service” underscores their mission to enhance the lives of those they serve.
Services & Support
Horizon Home Health & Hospice offers a range of services including nursing care, physical therapy, and occupational therapy. Families have noted that the staff is knowledgeable and professional, ensuring that clients receive the support they need. The team works collaboratively to communicate patient needs and concerns, which helps maintain continuity and consistency in care.
Care Approach & Staff
The care approach at Horizon is characterized by compassion and attentiveness. Clients have described the staff as friendly and caring, with many expressing gratitude for the emotional support provided during difficult times. The staff is proactive and responsive, often going above and beyond to meet the needs of their clients and families.
Who They Serve
Horizon Home Health & Hospice serves individuals in need of home health and hospice care, including those facing end-of-life challenges. They are recognized for their exceptional support and care for families during sensitive times, providing not only medical assistance but also emotional comfort.
What Families Say
Reviews highlight the exceptional care provided by Horizon’s staff, with many families expressing deep appreciation for the kindness and professionalism exhibited by the nurses and therapists. Clients frequently mention the positive impact of the staff on their loved ones’ experiences, particularly during hospice care. One family noted how the team helped them navigate the complexities of end-of-life care with compassion and respect.
Room for Improvement
While many reviews are overwhelmingly positive, there was a mention of a specific incident where a staff member’s approach was less than ideal. This indicates that while the majority of experiences are positive, there may be occasional lapses in service that could be addressed.
Summary
Horizon Home Health & Hospice stands out for its commitment to delivering compassionate and personalized care in Twin Falls, Idaho. With a focus on meeting the unique needs of each client, they have garnered a reputation for exceptional service. Families appreciate the professionalism and kindness of the staff, making Horizon a trusted choice for home health and hospice care.
