Overview
A Caring Hand Home Care- Magic Valley Area | Personal Care Services, located in Twin Falls, Idaho, is a family-owned agency with over 25 years of experience in providing quality in-home care. They are licensed, bonded, and insured, focusing on assisting the elderly and disabled in maintaining their independence while living in their own homes. The agency operates 24/7, ensuring that a client care manager is always available to address any needs.
Services & Support
A Caring Hand offers a range of in-home care services tailored to the needs of seniors and disabled individuals. Their caregivers are trained and undergo extensive background checks to ensure quality and safety. The agency emphasizes a personalized approach, beginning with an initial consultation to create a care plan that meets each client’s unique requirements. They provide support around the clock, allowing clients to receive care at any time of day or night.
Care Approach & Staff
The staff at A Caring Hand is frequently described as compassionate and knowledgeable. Families have noted the professionalism exhibited by the caregivers, who are dedicated to providing respectful and attentive care. Many reviews highlight the genuine concern the staff shows for their clients, indicating a strong commitment to fostering a supportive environment.
Who They Serve
A Caring Hand primarily serves elderly and disabled individuals in the Magic Valley area, focusing on those who wish to remain in their homes while receiving necessary support. The agency is committed to helping clients maintain their independence and quality of life.
What Families Say
Families have expressed satisfaction with the care provided by A Caring Hand, often highlighting the agency’s flexibility and responsiveness to needs. Many reviews commend the staff for their kindness and professionalism, noting how well they communicate and manage care plans. However, there are some concerns regarding the agency’s consistency in service delivery, with one client reporting an abrupt termination of services without prior notice. Overall, most families recommend A Caring Hand for their loved ones’ care.
Room for Improvement
Some clients have raised concerns about the agency’s communication and the handling of care plans. Instances of unexpected service termination have been reported, which may indicate a need for improved client relations and transparency regarding service changes.
Summary
A Caring Hand Home Care is a well-established agency in Twin Falls, Idaho, dedicated to providing quality in-home care for seniors and disabled individuals. With a focus on compassionate service and client independence, they offer a variety of personalized care options. While many families have had positive experiences, there are some noted areas for improvement, particularly in communication and service consistency.
