Overview
Monte Vista Hills Health Care Center, located in Pocatello, Idaho, offers a comprehensive range of services for both short-term rehabilitation and long-term care. The facility is known for its clean and spacious rooms, as well as a welcoming atmosphere provided by attentive staff. Residents benefit from various medical services, including skilled nursing and physical therapy, making it a suitable choice for individuals recovering from hospital stays or in need of ongoing care.
Services & Support
Monte Vista Hills provides a variety of services tailored to meet the needs of its residents. The facility offers skilled nursing care, rehabilitation, and hospice services. On-site physical therapy is available, ensuring that residents receive necessary support for recovery. The staff is noted for their professional knowledge and empathy, contributing to a nurturing environment for all patients.
Care Approach & Staff
The care approach at Monte Vista Hills is characterized by a strong emphasis on teamwork and patient-centered care. Staff members, including nurses and physical therapists, are described as knowledgeable and attentive, often going above and beyond to meet the needs of residents. Reviews highlight the kindness and patience exhibited by the employees, which fosters a positive experience for both residents and their families.
Who They Serve
Monte Vista Hills serves a diverse population, including elderly individuals requiring hospice care, patients recovering from hospital stays, and those needing specialized care, such as rehabilitation for amputees. The facility accommodates individuals of varying ages, ensuring that everyone receives appropriate care tailored to their specific needs.
Levels of Care
The facility offers multiple levels of care, including skilled nursing, rehabilitation, and hospice services. This flexibility allows Monte Vista Hills to cater to residents with different health conditions and recovery needs, making it a versatile choice for families seeking comprehensive care options.
Living Options & Amenities
Residents at Monte Vista Hills enjoy clean and spacious living quarters equipped with accessible TV service. The facility is designed to ensure safety and comfort, with regular cleaning and maintenance of common areas. While some residents have noted occasional issues with TV service, the overall environment is reported to be well-maintained.
Dining & Activities
While many reviews commend the quality of food provided, some residents have expressed concerns regarding dietary accommodations, particularly for those with specific health needs, such as diabetes. The facility aims to create a positive dining experience, although feedback suggests there is room for improvement in this area.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at Monte Vista Hills. Many express gratitude for the kindness and dedication of the staff, noting that residents are treated with respect and compassion. The facility has garnered a reputation for effective communication and a strong commitment to patient care, making it a trusted choice for families in need of senior care services.
Room for Improvement
While many aspects of Monte Vista Hills are praised, some reviews highlight concerns regarding the dining options and occasional maintenance issues, such as TV service. Addressing these areas could enhance the overall resident experience.
Summary
Monte Vista Hills Health Care Center stands out in Pocatello for its dedicated staff and comprehensive care services, including skilled nursing, rehabilitation, and hospice care. With a focus on patient-centered support and a clean, welcoming environment, it remains a commendable choice for families seeking quality care for their loved ones.
