Overview
Rosetta Assisted Living – Pocatello, located in Pocatello, Idaho, offers a residential setting for seniors requiring assistance with daily activities. The facility is described as a smaller, older building that may initially seem off-putting but is noted for its home-like atmosphere once inside.
Services & Support
Rosetta Assisted Living provides a variety of services aimed at supporting the daily needs of its residents. Families have reported that the staff is caring and attentive, often going out of their way to make residents feel comfortable and supported. Many reviews highlight the compassion and dedication of the caregivers, who are described as treating residents like family.
Care Approach & Staff
The care approach at Rosetta emphasizes personal attention and tailored care experiences. Staff members are noted to be friendly and willing to assist with any questions or concerns. Families appreciate the communication from staff, who keep them informed about their loved ones’ well-being. However, some reviews indicate that there may be issues with staffing levels and response times.
Who They Serve
Rosetta Assisted Living primarily serves seniors who require assistance with daily living activities. The facility caters to a diverse group of residents, including those funded by state programs. Families have expressed satisfaction with the care provided, particularly in comparison to other facilities in the area.
Room for Improvement
Despite positive feedback regarding the care provided, several reviews highlight areas for improvement. Concerns were raised about the cleanliness of the facility, with mentions of unclean conditions and maintenance issues such as rusted heating vents. Additionally, there were reports of inadequate safety measures for residents, including the lack of bed rails for those at risk of falling.
Summary
Overall, Rosetta Assisted Living – Pocatello presents a mixed picture. While many families commend the compassionate care and home-like environment, there are notable concerns regarding cleanliness and safety protocols. Families considering this facility may want to weigh the positive experiences of many residents against the criticisms raised in some reviews.
