Overview
Visiting Angels, located in Idaho Falls, Idaho, is the largest private-pay senior home care agency in Eastern Idaho. The agency specializes in providing non-medical in-home care with a strong focus on matching clients with the right caregiver, referred to as an “Angel.” This personalized approach aims to ensure that seniors receive consistent and compassionate care in the comfort of their own homes.
Services & Support
Visiting Angels offers a variety of services tailored to meet the unique needs of seniors. Their offerings include personal care, companionship, Alzheimer’s care, dementia care, and respite care. The agency emphasizes the importance of customizing care plans to align with individual preferences and requirements, ensuring that each client receives the support they need to maintain their independence.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, understanding, and dedicated. Families have noted the positive impact that caregivers have on their loved ones, highlighting the warmth and kindness they bring to their roles. The agency’s administrative staff is also praised for their efforts in matching clients with suitable caregivers, ensuring a good fit to foster comfort and trust.
Who They Serve
Visiting Angels primarily serves seniors in the Idaho Falls area who require assistance with daily activities. Their services are particularly beneficial for individuals dealing with health declines, those in hospice care, or seniors needing companionship. Families have expressed gratitude for the support provided during difficult times, emphasizing the agency’s role in enhancing their loved ones’ quality of life.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Visiting Angels. Many appreciate the agency’s responsiveness and willingness to accommodate last-minute requests. Clients have reported feeling comfortable and secure with their caregivers, often describing them as “angels” due to the compassionate care provided. However, one review raised serious concerns regarding a past incident involving a caregiver, highlighting the importance of ethical considerations in caregiving.
Room for Improvement
While many families have had positive experiences, there is a note of concern regarding a specific incident involving a caregiver that raised ethical questions. This suggests a need for ongoing training and oversight to ensure that all caregivers uphold the agency’s standards of integrity and compassion.
Summary
Visiting Angels in Idaho Falls, Idaho, is dedicated to providing personalized, compassionate care for seniors. With a focus on matching clients with appropriate caregivers, the agency aims to enhance the quality of life for both clients and their families. While the majority of feedback is positive, addressing ethical concerns will be essential for maintaining trust and ensuring high-quality care.
