Overview
Senior Helpers, located in Idaho Falls, Idaho, offers compassionate and personalized home health care services tailored to the unique needs of seniors. Established in 2021, the organization aims to ensure that seniors maintain their independence and dignity while receiving care in the comfort of their own homes.
Services & Support
Senior Helpers provides a wide range of assistance, including daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and Dementia. Their dedicated senior companion caregivers focus on delivering customized services that cater to the specific needs and preferences of each individual.
Care Approach & Staff
The staff at Senior Helpers is frequently described as compassionate and professional. Families have noted the caregivers’ punctuality and thoroughness in their tasks, which contributes to a positive caregiving experience. Management is also highlighted for their commitment to community involvement and client outreach, ensuring that families feel supported throughout the caregiving process.
Who They Serve
Senior Helpers serves a diverse range of clients in Idaho Falls and surrounding areas, including Aberdeen, American Falls, and Montpelier, among others. Their services are designed to support seniors with varying needs, from companionship to specialized medical care.
What Families Say
Families express appreciation for the compassionate care their loved ones receive, often noting how the staff feels like an extension of their family. Many reviews highlight the quick responsiveness to inquiries and the overall positive experiences with the services provided. However, some families have expressed concerns regarding communication and flexibility, particularly during administrative changes.
Room for Improvement
A few families have reported dissatisfaction with communication and scheduling flexibility, particularly during transitions in administrative personnel. Additionally, there are concerns about caregiver compensation, which some believe could affect retention and the quality of care.
Summary
Overall, Senior Helpers in Idaho Falls is recognized for its compassionate and personalized approach to home health care. While many families have had positive experiences, there are areas for improvement, particularly in communication and caregiver support. The organization continues to serve the community with a focus on enhancing the quality of life for seniors and their families.
