Overview
Personal Care Services, located in Idaho Falls, Idaho, is dedicated to providing compassionate home health care. The agency is known for its commitment to supporting families and individuals in need of assistance, with a focus on kindness and professionalism.
Services & Support
Personal Care Services offers a range of home health care solutions tailored to meet the needs of their clients. Families have reported positive experiences with the agency’s responsiveness and willingness to assist during critical times, such as hospital discharges. The staff is described as caring and supportive, ensuring that clients receive the necessary care and attention.
Care Approach & Staff
The staff at Personal Care Services is frequently noted for their kindness and dedication. Many families have expressed appreciation for the support they receive, highlighting how staff members go above and beyond to assist with care management. The agency emphasizes a collaborative approach, working closely with families to coordinate care effectively.
Who They Serve
Personal Care Services caters to a variety of clients, including those with complex health needs. Families have shared their experiences of receiving assistance during challenging circumstances, such as end-stage kidney failure, which has allowed caregivers to balance their own needs while providing care.
Room for Improvement
While many reviews praise the staff’s kindness and professionalism, there are concerns regarding customer service experiences, particularly with one receptionist. Some clients have reported unhelpful interactions, which suggests that there may be room for improvement in this area to ensure a consistently positive experience for all clients.
Summary
Overall, Personal Care Services in Idaho Falls, Idaho, is recognized for its compassionate care and supportive staff. While there are positive testimonials regarding the agency’s responsiveness and dedication, addressing customer service issues could enhance the experience for all families seeking assistance.
