Overview
OneSource Home Health and Hospice, located in Idaho Falls, Idaho, provides high-quality home health care, personal care, and hospice services. The agency focuses on supporting individuals experiencing illnesses or injuries while allowing them to remain in their homes.
Services & Support
OneSource offers a range of services including home health care, personal care, and hospice support. Many families have highlighted the effectiveness of their physical therapy department, noting that the therapists are knowledgeable and engaging, helping patients regain their strength and mobility after surgeries. The nursing team is also frequently praised for their professionalism and compassionate care, ensuring that patients receive the attention they need during recovery.
Care Approach & Staff
The staff at OneSource is described as exceptional, with a strong commitment to patient care. Families have expressed appreciation for the nurses and therapists, who are reported to be not only skilled but also caring and supportive. Many reviewers noted that the team goes above and beyond to meet the health care and safety needs of their patients, fostering a positive environment for recovery.
Who They Serve
OneSource serves a diverse range of patients, including those recovering from surgeries and individuals in need of hospice care. The agency has received commendations for its ability to provide personalized care tailored to the specific needs of each patient, ensuring that families feel supported throughout the care process.
What Families Say
Feedback from families highlights a generally positive experience with OneSource. Many have expressed gratitude for the professionalism and kindness shown by the staff. For instance, one family noted the exceptional care received during their loved one’s recovery from knee surgery, emphasizing the staff’s dedication to helping patients achieve their health goals. However, there are some contrasting reviews that point out issues with responsiveness and staff turnover, indicating that experiences may vary.
Room for Improvement
While many families have had positive experiences with OneSource, there are some concerns regarding staff consistency and communication. A few reviewers mentioned experiencing difficulties when addressing issues with aides, suggesting that there may be areas for improvement in the management of staff and responsiveness to family concerns.
Summary
OneSource Home Health and Hospice in Idaho Falls, Idaho, is recognized for its commitment to delivering compassionate and effective home health care and hospice services. With a focus on personalized support, the agency’s staff is often commended for their professionalism and expertise. While the majority of feedback is positive, there are some noted areas for improvement, particularly in communication and staff management. Overall, OneSource appears to be a trusted option for families seeking home health and hospice care.
