Overview
Eden Health – Home Health, Home Care, Hospice, located in Idaho Falls, Idaho, is a licensed and bonded company that offers a range of services including skilled home health, hospice, home care, and palliative care. As a 100% employee-owned organization, Eden Health is dedicated to providing quality care tailored to meet the needs of their clients.
Services & Support
Eden Health provides a variety of services aimed at supporting individuals in their homes. These include skilled nursing care, physical therapy, and hospice services. Families have noted the effectiveness of the physical therapy provided, with many clients expressing satisfaction with the knowledge and support of their therapists. Additionally, non-medical home care services are available to assist with daily activities, promoting safety and independence for clients.
Care Approach & Staff
Eden Health emphasizes a compassionate care approach, with staff frequently described as professional, friendly, and attentive. Many families have expressed gratitude for the dedication of their caregivers, highlighting the importance of clear communication and punctuality in the care provided. Some caregivers have been noted for their ability to build relationships with clients, which has positively impacted the overall experience for families.
Who They Serve
Eden Health serves a diverse clientele, including seniors and individuals recovering from surgery or managing chronic conditions. Families have shared experiences of how the staff have effectively addressed specific needs, such as assistance for those with dementia or post-operative care, ensuring that clients feel supported and comfortable.
Service Area
Eden Health operates in various locations across Idaho and other states, ensuring access to their services for a broad range of clients. The Idaho Falls location specifically caters to the local community, providing tailored support to families in need.
What Families Say
Feedback from families has been largely positive, with many praising the quality of care and support received. Clients have expressed appreciation for the responsiveness and kindness of the staff, particularly in challenging situations. However, there have also been concerns regarding communication about care changes, indicating that some families felt left out of important decisions regarding their loved ones’ care.
Room for Improvement
Some families have noted issues with communication, particularly regarding updates and changes in care. There have been instances where families felt uninformed about decisions being made for their loved ones, which has led to frustration. Addressing these communication gaps could enhance the overall experience for clients and their families.
Summary
Eden Health – Home Health, Home Care, Hospice in Idaho Falls, Idaho, offers a comprehensive range of services designed to support individuals in their homes. With a focus on compassionate care and a dedicated staff, many families have found peace of mind knowing their loved ones are in capable hands. While there are areas for improvement in communication, the overall satisfaction with the care provided highlights Eden Health’s commitment to quality service.
