Overview
A Helping Hand In Home Care, located in Boise, Idaho, offers a combination of non-medical in-home health care services. The organization aims to provide excellent and affordable care to individuals and families throughout the state. Their services include personal care, homemaking, companionship, medication assistance, meal preparation, transportation, bathing, grooming, and diabetic foot care.
Services & Support
The range of services provided by A Helping Hand In Home Care is designed to meet various needs of clients. They focus on personal care and companionship, ensuring that individuals receive the support necessary for daily activities. Additionally, they offer medication assistance and meal preparation, which are essential for maintaining health and well-being. Their commitment to providing competent and caring staff is evident in their service offerings.
Care Approach & Staff
Many clients have praised the caregivers at A Helping Hand for their compassion and dedication. Reviews highlight that caregivers are detail-oriented and attentive, often going above and beyond to meet the needs of those they care for. However, there have been some reports of inconsistent service and issues with caregiver reliability, indicating that experiences can vary significantly.
Who They Serve
A Helping Hand In Home Care serves a diverse clientele, including individuals who require assistance with daily living activities and those needing companionship and support. The services cater to various needs, making it suitable for families seeking help for elderly relatives or individuals with specific health concerns.
What Families Say
Feedback from families has been mixed. Many clients express high levels of satisfaction with the care they receive, describing the staff as friendly and caring. However, some reviews point to significant concerns regarding professionalism and communication, with reports of missed appointments and lack of follow-up. This disparity suggests that while many have had positive experiences, there are also notable areas of concern that potential clients may want to consider.
Room for Improvement
Several reviews indicate that A Helping Hand In Home Care may need to address issues related to communication and caregiver consistency. Some clients reported experiencing frequent changes in caregivers, which can be challenging for those needing stable support. Additionally, there were mentions of scheduling problems and concerns about background checks for caregivers, suggesting a need for improved oversight.
Summary
A Helping Hand In Home Care offers a range of in-home care services in Boise, Idaho, with a focus on personal care and companionship. While many families have praised the compassionate nature of the caregivers, there are notable concerns regarding service consistency and communication. Families considering this provider may want to weigh the positive feedback against the reported challenges to make an informed decision.
