Overview
Overland Court, located in Boise, Idaho, provides assisted living services and memory care for those diagnosed with Alzheimer’s and other forms of dementia. The community emphasizes a vibrant and welcoming environment, encouraging residents to maintain their independence while ensuring they have access to compassionate care from a dedicated team of professionals.
Services & Support
Overland Court offers a range of services including assisted living and specialized memory care. The facility features signature programs such as Vibrant Life® and Elevate® dining, designed to enhance the residents’ quality of life. Residents can participate in various activities and outings, allowing them to engage socially and maintain an active lifestyle.
Care Approach & Staff
The care team at Overland Court is noted for their compassion and teamwork, working together to address individual resident needs with kindness and consideration. Many reviews highlight the dedication of caregivers and housekeeping staff, who strive to maintain a clean and comfortable environment. However, some concerns have been raised regarding staffing levels, particularly in the memory care unit, which can impact the quality of care.
Who They Serve
Overland Court primarily serves seniors requiring assistance with daily living activities and those in need of memory care due to cognitive impairments. The facility aims to create a supportive community where residents can feel at home and receive the necessary care tailored to their individual needs.
Living Options & Amenities
The facility is designed to provide a comfortable living experience, featuring modern accommodations and a clean environment. Residents enjoy chef-prepared meals and weekly housekeeping services, contributing to an overall positive living experience. The community layout fosters a sense of belonging and ease of movement for residents.
What Families Say
Families appreciate the friendly atmosphere and the genuine care provided by many staff members. Positive comments often highlight the professionalism and dedication of caregivers, particularly in the memory care unit. However, some families have expressed frustrations regarding communication and responsiveness from management, especially when addressing concerns or requests for refunds.
Room for Improvement
There have been multiple mentions of low staffing levels, particularly in the memory care unit, which can lead to inadequate care and delayed responses to residents’ needs. Additionally, some families have reported challenges in communication with management, especially concerning billing issues and the handling of refunds.
Summary
Overland Court offers a supportive and engaging environment for seniors in Boise, Idaho, with a focus on assisted living and memory care. While many families appreciate the dedication of the staff and the community atmosphere, there are concerns about staffing and management responsiveness that potential residents should consider. Overall, Overland Court aims to provide a home-like setting where residents can thrive with dignity and respect.
