Overview
Home Instead, located in Kailua, Hawaii, provides senior home care services designed to help clients age safely and comfortably in their own homes. With a focus on dignity and respect, the organization offers a range of services tailored to meet the unique needs of seniors and their families.
Services & Support
Home Instead offers a variety of services including respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, elderly companionship, and transportation for seniors. Caregivers assist with medication reminders, accompany clients to medical appointments, and help with daily tasks such as meal preparation and running errands. The organization emphasizes personalized care to address the individual needs of each client.
Care Approach & Staff
The caregivers at Home Instead are frequently described as compassionate, skilled, and dedicated. Families appreciate the involvement of management in ensuring quality care, with many noting that caregivers treat their loved ones like family. Staff members are reported to be reliable and responsive, providing peace of mind to families during challenging times. The company also emphasizes ongoing training and support for its caregivers, which contributes to their effective and compassionate approach.
Who They Serve
Home Instead serves a diverse clientele, including seniors requiring companionship, assistance with daily living activities, and specialized care for conditions such as Alzheimer’s and dementia. Families have expressed gratitude for the support provided during difficult transitions, highlighting the care team’s ability to meet various physical, emotional, and mental needs.
Service Area
Home Instead operates in Kailua and extends its services across Windward and Leeward O’ahu. The service area includes communities such as Waimanalo, Kaneohe, Kahaluu, Waipahu, Pearl City, and Kapolei, among others.
What Families Say
Families have shared overwhelmingly positive experiences with Home Instead, often highlighting the compassion and professionalism of the caregivers. Many reviews mention specific caregivers who have made a significant impact, providing not only care but also companionship and joy. However, there are some concerns regarding staffing issues, with a few families reporting difficulties with scheduling and the availability of caregivers.
Room for Improvement
While many families have praised the care provided, some reviews noted challenges with staffing and reliability. A few families experienced instances where caregivers were unavailable, which led to frustration and concerns about communication from the office staff.
Summary
Home Instead in Kailua, Hawaii, stands out for its compassionate and dedicated caregivers who provide a wide range of senior care services. While the majority of families express high satisfaction with the care and support received, there are occasional concerns about staffing and scheduling. Overall, Home Instead is recognized for its commitment to improving the quality of life for seniors and their families.