Overview
Gloria Home Care Agency and Support Staffing Inc, located in Valdosta, Georgia, is a licensed home care provider that offers a range of services aimed at assisting clients in their homes. The agency emphasizes a “Spirit of Caring” and aims to deliver dependable and innovative home care solutions tailored to individual needs.
Services & Support
The agency provides a variety of home health care services, including assistance for elderly clients and individuals with developmental disabilities. Their offerings can range from a few hours of support to 24-hour care, ensuring personalized and flexible service. Caregivers are trained, insured, and bonded, focusing on delivering compassionate support to clients.
Care Approach & Staff
Gloria Home Care Agency prides itself on fostering a caring and professional environment. They emphasize the importance of personal touch in their services, with staff members described as understanding and compassionate. However, some reviews indicate issues with staff reliability and professionalism, with reports of frequent staff changes and missed appointments.
Who They Serve
The agency serves a diverse clientele, including elderly individuals requiring assistance to remain in their homes and those with developmental disabilities needing support after hospital stays. Their goal is to provide the necessary care to help clients maintain their independence and quality of life.
What Families Say
Feedback from families has been mixed. Many have praised the caring nature of the staff and the agency’s commitment to providing assistance. However, several reviewers have expressed significant dissatisfaction, citing unprofessional service, issues with staff attendance, and a lack of consistency in care. These experiences have led to some families choosing to switch to other service providers.
Room for Improvement
There are notable concerns regarding the reliability of service delivery. Multiple reviews mention instances of caregivers not showing up or frequently changing, which has impacted the quality of care for clients. Addressing these issues could enhance the overall experience for families relying on their services.
Summary
Gloria Home Care Agency and Support Staffing Inc in Valdosta, Georgia, offers a range of home care services with a focus on compassionate and personalized support. While many families appreciate the caring nature of the staff, there are significant concerns regarding service reliability and professionalism. Families considering this agency may want to weigh these factors based on their specific care needs.
