Overview
Stone Mountain Run, located in Stone Mountain, Georgia, is a senior care community that offers skilled nursing support, memory care, and personalized therapy programs. The facility aims to provide a homelike environment with 24/7 care and access to outdoor spaces, local transportation, and various amenities.
Services & Support
Stone Mountain Run provides a range of services including skilled nursing, rehabilitation, memory care, and respite care. The care team is dedicated to fostering healing and well-being, ensuring that residents receive the support they need during their stay, whether it is for short-term rehabilitation or long-term care.
Care Approach & Staff
The staff at Stone Mountain Run is described as friendly and responsive, with some residents noting positive interactions with caregivers. However, there are significant concerns regarding the overall quality of care, with multiple reviews highlighting issues such as delayed responses to call buttons and a lack of attention to residents’ needs.
Living Options & Amenities
Residents have access to outdoor spaces which are appreciated for providing a pleasant environment. However, there have been complaints regarding the condition of the rooms, with reports of cleanliness issues and inadequate furnishings. Some residents described the facility as run down, with a need for repairs and updates to the living spaces.
What Families Say
Reviews from families paint a mixed picture of the facility. While some appreciate the cleanliness of the hallways and the responsiveness of certain staff members, others express serious concerns about the level of care provided. Reports of neglect and unsanitary conditions have led to strong warnings from families against placing loved ones in this facility. Positive comments do highlight instances of compassionate care from specific staff members, suggesting that experiences may vary significantly.
Room for Improvement
There are notable areas for improvement at Stone Mountain Run. Families have reported issues with the cleanliness of the facility, the condition of the rooms, and the responsiveness of the staff to residents’ needs. Ensuring that all residents receive timely attention and maintaining a clean and safe environment are critical areas that require focus.
Summary
Stone Mountain Run offers essential services for seniors in need of skilled nursing and rehabilitation. While the facility has some positive aspects, such as outdoor spaces and a caring staff, numerous reviews indicate significant concerns regarding the quality of care and the physical state of the building. Families considering this facility should weigh the mixed feedback carefully and remain actively involved in their loved ones’ care.