Overview
Visiting Angels, located in Savannah, Georgia, is part of a nationwide network of home care agencies dedicated to providing essential personal care services. Their offerings include in-home care, dementia care, respite care, senior personal care, and companion care. The organization aims to support seniors in maintaining their independence while receiving quality care in the comfort of their own homes.
Services & Support
Visiting Angels provides a range of personalized home care services tailored to meet the individual needs and preferences of seniors. Their dedicated caregivers assist with activities of daily living, companionship, and specialized care for those with dementia. Families have expressed satisfaction with the flexibility of the services, noting that the agency can adapt to changing needs on short notice.
Care Approach & Staff
The staff at Visiting Angels are frequently described as compassionate, professional, and responsive. Families appreciate the attention and care provided by the caregivers, which contributes to peace of mind for those managing the care of their loved ones. The organization emphasizes a one-on-one care philosophy, ensuring that caregivers are matched to clients based on their specific needs and personalities.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors who require assistance with daily activities and companionship. Families often turn to the agency for help in caring for aging parents or relatives, particularly when they live far away. The service is especially valuable for families managing the complexities of aging, dementia, or other health issues.
Service Area
Visiting Angels operates in Savannah, as well as Richmond Hill and Effingham County, Georgia. This broader service area allows them to assist a variety of families in need of home care support.
What Families Say
Feedback from families highlights the quality of care and support provided by Visiting Angels. Many families have shared positive experiences, noting the professionalism and attentiveness of the staff. However, some reviews point to concerns about the consistency of caregiver quality and management responsiveness, indicating that improvements could be made in these areas.
Room for Improvement
While many families have praised the care provided, there have been concerns regarding the quality and training of some caregivers. A few reviews mentioned issues with specific caregivers not meeting expectations or being unable to fulfill all assigned duties. Addressing these concerns may enhance the overall experience for clients.
Summary
Visiting Angels in Savannah, Georgia, is a well-regarded home care agency that offers a range of personalized services to support seniors. With a focus on compassionate care and a responsive team, they strive to meet the diverse needs of families. While many families report satisfaction with the care provided, there are areas identified for improvement, particularly in caregiver consistency and management communication.
