Overview
SunCrest Home Health, located in Savannah, Georgia, provides specialized home health care services aimed at enhancing wellness and comfort for their patients. They emphasize personalized support and strive to understand the unique needs of each individual they serve, tailoring their healthcare services accordingly.
Services & Support
SunCrest Home Health offers a range of services including personalized home health care and physical therapy. Their approach focuses on getting to know patients on a personal level, which they believe is crucial for providing quality care. They aim to lead the industry in clinical excellence and service quality.
Care Approach & Staff
The staff at SunCrest Home Health are often described as compassionate and professional. They are noted for treating clients with respect and dignity, engaging with them in a friendly manner. Many families have expressed appreciation for the staff’s ability to explain procedures clearly and respect patient choices during care.
Who They Serve
SunCrest Home Health serves a variety of patients in need of home health care services, including those requiring physical therapy. Their commitment to understanding the individual needs of their patients is highlighted as an essential aspect of their service.
Room for Improvement
Some families have expressed concerns regarding appointment scheduling and timeliness, with reports of significant delays and lack of communication about missed appointments. Additionally, there have been serious concerns raised about the reliability of services rendered, particularly regarding critical health monitoring and procedures.
What Families Say
Feedback from families is mixed. While some have praised the quality of care and the professionalism of the staff, others have reported negative experiences, particularly with regard to timeliness and the execution of services. Positive reviews highlight the staff’s friendly demeanor and respectful treatment of patients, while negative feedback points to issues with service reliability and accountability.
Summary
SunCrest Home Health in Savannah, Georgia, aims to provide personalized and compassionate home health care services. While many families appreciate the professionalism and care shown by the staff, there are notable concerns regarding appointment management and the reliability of services. Families considering SunCrest Home Health may want to weigh these factors carefully based on their specific needs.
