Overview
Home Instead, located in Savannah, Georgia, provides a range of senior home care services aimed at helping elderly clients maintain their independence at home. Their offerings include respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, elderly companionship, transportation for seniors, medication reminders, and assistance with doctor appointments.
Services & Support
Home Instead offers a comprehensive suite of services tailored to the needs of seniors. Their caregivers provide companionship, assist with daily living activities, and ensure that clients receive the necessary support for health and well-being. Families have noted the agency’s flexibility in scheduling and the ability to adapt care plans as needed, which is particularly beneficial during transitions or unexpected changes in a client’s condition.
Care Approach & Staff
The caregivers at Home Instead are frequently described as professional, compassionate, and attentive. Many families have expressed appreciation for the staff’s ability to communicate effectively and to develop strong relationships with clients. The agency places emphasis on matching caregivers with clients based on personality and needs, which has resulted in positive experiences for many families. However, some reviews have raised concerns about the integrity of the leadership and the accountability of staff.
Who They Serve
Home Instead primarily serves seniors in the Savannah area, including those recovering from illness, managing chronic conditions, or needing companionship. Their services are designed to cater to a variety of situations, ensuring that clients receive personalized care that fits their individual circumstances.
Service Area
The agency operates in Savannah, Georgia, and extends its services to surrounding small towns, making it accessible to a broader community of seniors in need of home care support.
What Families Say
Reviews from families highlight the professionalism and dedication of the caregivers, with many noting that staff members often go above and beyond to meet the needs of their loved ones. Clients have reported positive experiences, particularly in terms of communication and responsiveness. However, there are also significant concerns regarding incidents of theft and the perceived lack of accountability from the leadership team, which some families found troubling.
Room for Improvement
While many families have praised the quality of care provided by the caregivers, there are notable concerns regarding the oversight and integrity of the agency’s leadership. Some families reported distressing experiences related to theft by staff, suggesting a need for improved accountability measures and better staff management.
Summary
Home Instead in Savannah, Georgia, offers a wide range of senior care services, emphasizing personalized care and effective communication. While many families have had positive experiences with the caregivers, concerns about leadership integrity and staff accountability have been raised. Families considering Home Instead may want to weigh these factors when evaluating their options for home care services.
