Overview
Heritage Hospice, located in Marietta, Georgia, is a full-service hospice provider dedicated to enhancing the quality of life for patients and their families. With a focus on compassionate care, Heritage Hospice offers services in both home settings and its state-of-the-art inpatient facility, which features 12 beds. The organization is privately owned and operated by registered nurses who bring over 40 years of combined nursing experience to their practice.
Services & Support
Heritage Hospice provides a range of services designed to support patients and their families during challenging times. This includes hospice care in home-like settings, social worker support, and respite care. The staff is noted for their professionalism and attentive care, ensuring that patients receive the support they need. Families have expressed gratitude for the guidance and care provided by the team, highlighting the importance of compassionate interactions during end-of-life transitions.
Care Approach & Staff
The care approach at Heritage Hospice emphasizes dignity and respect for patients. Families have reported positive experiences with the staff, including nurses and certified nursing assistants (CNAs), who are described as kind, attentive, and compassionate. Staff members are committed to creating a supportive environment, with many families expressing appreciation for the personal attention their loved ones received. Specific team members have been recognized for their exceptional bedside manner, contributing to a comforting atmosphere.
Who They Serve
Heritage Hospice serves patients who are at the end of life, providing care that prioritizes comfort and respect. The facility caters to individuals in various settings, including home care and assisted living facilities. The team works closely with families to ensure that patients’ needs are met and that their final days are spent in peace.
What Families Say
Feedback from families indicates a strong appreciation for the care provided at Heritage Hospice. Many reviews highlight the compassionate nature of the staff and their commitment to ensuring that patients are comfortable and respected. Families have noted that the team goes above and beyond to support both patients and their loved ones during difficult times. However, there have been some concerns regarding the initial interactions at the facility, suggesting that improvements could be made in greeting and welcoming families upon arrival.
Room for Improvement
While many families have praised the care provided at Heritage Hospice, there have been instances where initial staff interactions were perceived as lacking warmth and empathy. Some families reported feeling unsupported during crucial moments, which highlights an opportunity for the facility to enhance its welcoming approach.
Summary
In summary, Heritage Hospice in Marietta, Georgia, is committed to providing compassionate end-of-life care with a focus on dignity and respect for patients. The skilled staff, including nurses and CNAs, are dedicated to creating a supportive environment for both patients and their families. While most feedback is positive, addressing initial interaction experiences could further enhance the overall care experience.
