Overview
PruittHealth – Peake, located in Macon, Georgia, offers skilled nursing and rehabilitation services tailored for both short- and long-term care. The facility is part of the PruittHealth family, which has been dedicated to providing quality health care for over 50 years. Their mission emphasizes compassionate care and clear communication with families about their loved ones’ progress.
Services & Support
PruittHealth – Peake provides a range of services including skilled nursing, physical therapy, and social worker support. The facility aims to facilitate smooth transitions for residents and offers a cozy, home-like environment. However, experiences reported by families indicate variability in the quality of care, particularly regarding therapy and attentiveness from staff.
Care Approach & Staff
The staff at PruittHealth – Peake includes skilled nursing professionals who are trained to deliver advanced care. While some families have noted positive interactions with staff members, including a business office manager who was described as knowledgeable and respectful, there are significant concerns about the overall attentiveness and professionalism of the nursing staff, particularly during night shifts.
Who They Serve
PruittHealth – Peake serves individuals requiring skilled nursing care, rehabilitation, and support for various health challenges. Families have shared mixed experiences regarding the level of care provided to their loved ones, particularly in relation to therapy services and general attentiveness.
Levels of Care
The facility offers skilled nursing and rehabilitation services designed to address both short- and long-term care needs. However, several reviews indicate dissatisfaction with the rehabilitation services, with some families reporting that their loved ones did not receive the necessary therapy during their stay.
Living Options & Amenities
PruittHealth – Peake is described as a clean facility with a pleasant environment. Families have noted the welcoming atmosphere and the polite demeanor of many staff members. Despite this, there are concerns about the adequacy of care provided to residents, particularly regarding the management of personal needs and therapy.
What Families Say
Feedback from families is mixed. While some express gratitude for the caring environment and helpful staff, others report serious concerns about negligence and inadequate therapy. Specific issues include delays in responding to calls for assistance, lack of follow-through on care plans, and unsatisfactory rehabilitation experiences.
Room for Improvement
Numerous reviews highlight significant areas for improvement at PruittHealth – Peake. Concerns include inconsistent communication from staff, inadequate therapy services, and instances of perceived negligence in patient care. Families have urged potential residents to consider these factors when evaluating the facility.
Summary
PruittHealth – Peake offers skilled nursing and rehabilitation services in Macon, Georgia. While the facility is noted for its clean environment and some positive staff interactions, several families have raised concerns about the quality of care, particularly regarding therapy and responsiveness from nursing staff. Families considering this facility should weigh both the positive testimonials and the reported challenges when making decisions about care for their loved ones.
