Overview
Bolingreen Health & Rehabilitation, located in Macon, Georgia, provides both short-term rehabilitation and long-term care services aimed at creating a personal and comfortable environment for residents. The facility focuses on offering a range of activities to keep patients engaged and energized while ensuring their care needs are met.
Services & Support
Bolingreen offers skilled care services that go beyond traditional nursing home care. The facility is designed to assist residents with various levels of care, whether they are there for rehabilitation or ongoing support. The activities department has received positive feedback for its efforts to keep residents engaged in meaningful activities, contributing to the overall well-being of the residents.
Care Approach & Staff
The staff at Bolingreen Health & Rehabilitation has received mixed reviews. While some families appreciate the compassion and dedication of certain staff members, others have reported concerns regarding attentiveness and care practices. Instances of inadequate support, such as not ensuring proper hygiene or attending to residents’ needs promptly, have been highlighted in reviews. Families are encouraged to advocate for their loved ones to ensure their needs are met.
Dining & Activities
Dining options at Bolingreen have been positively noted, with residents enjoying the meals provided. The facility also emphasizes activities that engage residents, which has been a strong point for families who appreciate the efforts made to keep their loved ones active and involved.
What Families Say
Feedback from families is varied. Some have expressed gratitude for the care provided, highlighting the kindness of certain staff members and the facility’s ability to handle challenging situations, such as during the COVID-19 pandemic. However, there are significant concerns regarding staff shortages and the overall quality of care, with some families reporting issues like missing personal belongings and inadequate attention to residents’ needs. These experiences underscore the importance of family involvement and regular communication with the facility’s administration.
Room for Improvement
Several reviews indicate a need for improvement in administration and staff supervision. Families have noted issues such as inconsistent care practices and a lack of responsiveness from management regarding their concerns. Advocating for loved ones and ensuring that their needs are consistently addressed remains crucial for families considering Bolingreen as a care option.
Summary
Bolingreen Health & Rehabilitation aims to provide a supportive environment for both short-term and long-term residents. While the facility offers engaging activities and decent dining options, families have reported mixed experiences regarding care quality and staff responsiveness. It is advisable for families to remain actively involved and communicate regularly with the staff to ensure their loved ones receive the appropriate care and support.
