Overview
Archway Transitional Care, located in Macon, Georgia, offers personalized care for both short-term rehabilitation and long-term stays. The facility aims to create a comfortable and homelike environment for its residents, providing various activities designed to keep patients engaged and energized.
Services & Support
Archway Transitional Care specializes in skilled nursing services and transitional care, accommodating patients who require different levels of support. The staff is dedicated to helping families choose the appropriate level of care based on individual needs, whether for a brief rehabilitation stay or ongoing care.
Care Approach & Staff
The care team at Archway Transitional Care is described as compassionate and qualified, with many reviewers highlighting the excellent therapy team. However, there have been mixed reviews regarding staff professionalism, with some expressing concerns about the demeanor of certain staff members. The facility strives to maintain a supportive atmosphere, but experiences may vary.
Who They Serve
Archway Transitional Care caters to individuals needing rehabilitation services as well as those requiring long-term care. The facility aims to provide a safe and nurturing environment, which has been positively noted by some families.
Room for Improvement
There are concerns regarding communication and professionalism among some staff members. A few families reported negative experiences, particularly related to the handling of sensitive situations and the overall attitude of certain caregivers. Addressing these issues may enhance the quality of care provided.
Summary
In summary, Archway Transitional Care offers a range of services designed to meet the diverse needs of its residents in Macon, Georgia. While many families appreciate the compassionate care and supportive environment, there are areas that require attention, particularly in staff communication and professionalism. Families considering this facility may want to weigh both the positive experiences and the feedback regarding staff interactions.
