Overview
Interim HealthCare of Atlanta, located in Atlanta, Georgia, is dedicated to providing personalized home healthcare services. Their focus is on optimizing outcomes through clinical excellence, offering a range of services including nursing care, physical therapy, occupational therapy, and companionship visits. Families can trust their healthcare professionals to deliver attentive and comprehensive care tailored to individual needs.
Services & Support
Interim HealthCare offers a variety of services designed to meet the diverse healthcare needs of clients. These include specialized nursing care, physical therapy, occupational therapy, and hospice care. Additionally, they provide social worker support, ensuring that families receive the comprehensive assistance they require during challenging times.
Care Approach & Staff
The staff at Interim HealthCare is frequently described as compassionate and professional. Many families have noted the punctuality of the therapists and their ability to provide effective care. Clients have reported positive experiences with the physical and occupational therapy services, highlighting the genuine care shown by the therapists. However, some reviews indicate inconsistencies in nursing services, with reports of missed appointments and communication issues.
Who They Serve
Interim HealthCare serves a wide range of clients, including seniors and individuals recovering from medical conditions. Families have expressed satisfaction with the care provided to their loved ones, particularly in terms of physical therapy and nursing support.
What Families Say
Feedback from families has been mixed. Many commend the staff for their caring approach and the quality of therapy services, stating that they felt reassured knowing their loved ones were in good hands. However, there are notable concerns regarding the company’s communication and scheduling practices. Some families experienced difficulties in reaching staff and reported inconsistent service delivery.
Room for Improvement
Several reviews highlight issues with scheduling and communication. Some families reported that staff were not punctual or did not show up as scheduled. Additionally, there were complaints about the responsiveness of the administrative team, with multiple families expressing frustration over unreturned calls and lack of follow-up.
Summary
Interim HealthCare of Atlanta offers a range of home healthcare services, with a commitment to personalized care. While many families appreciate the compassionate approach of the therapists and nursing staff, there are significant concerns regarding communication and scheduling practices. Families considering Interim HealthCare may want to weigh these factors when making their decision.
