Overview
Central Home Health Care, an Amedisys Company, located in Atlanta, Georgia, provides home health care services to individuals recovering from surgery, illness, or managing chronic health conditions. Their team is available 24/7 for urgent needs, with a focus on tailored treatment based on the latest research.
Services & Support
The agency offers a range of services including nursing care, home health aides, social work, and various therapies such as physical, speech, and occupational therapy. While they emphasize personalized care, many families have reported inconsistencies in service delivery and communication.
Care Approach & Staff
The staff at Central Home Health Care includes trained professionals dedicated to patient recovery. However, multiple reviews indicate significant issues with staff communication and consistency. Families have expressed frustration over frequent changes in therapists and nurses, leading to a lack of continuity in care. Some caregivers reportedly failed to follow wound care orders or provide appropriate therapy, which has raised concerns about the quality of care received.
Who They Serve
Central Home Health Care serves patients needing assistance after surgeries or those with chronic conditions. Despite their stated commitment to patient care, many families have shared negative experiences regarding the reliability of service and the professionalism of staff.
Service Area
The agency operates in Atlanta, Georgia, and aims to support local patients in their homes.
Scheduling & Availability
Scheduling appears to be a significant challenge, with numerous families reporting missed appointments and lack of communication from the office. Concerns have been raised about the office’s responsiveness to scheduling needs and the frequency of no-shows by staff.
What Families Say
Reviews from families highlight a range of experiences, with many expressing dissatisfaction. Common themes include poor communication, missed appointments, and staff who seem unprepared or uninterested in providing quality care. Some families noted that their loved ones did not receive timely visits or necessary supplies, impacting their recovery.
Room for Improvement
There are clear areas for improvement, particularly in communication and consistency of care. Families have reported that the agency often fails to follow through on scheduled visits and that the office staff does not adequately address concerns raised by patients and their families.
Summary
Central Home Health Care, an Amedisys Company, provides home health services in Atlanta, Georgia, but has received numerous reviews indicating significant challenges in service delivery. Families have reported issues with scheduling, communication, and the overall quality of care, suggesting that prospective clients should carefully consider these factors when evaluating their options.
