Overview
A Step Above Case Management, located in Atlanta, Georgia, is a licensed provider specializing in a variety of home and residential care services. With a focus on personalized care, the company aims to assist individuals in living independently and with dignity. Their services include in-home care, home-delivered meals, adult day health, emergency response services, alternative living services, and respite care, all tailored to meet the unique needs of each client.
Services & Support
A Step Above offers a comprehensive range of services designed to support seniors and individuals in need. Their approach emphasizes flexibility, allowing clients to choose from a qualified pool of providers who accept Medicaid payment rates. The services provided are determined on a case-by-case basis, ensuring that each individual receives the appropriate level of care.
Care Approach & Staff
The staff at A Step Above is frequently described as compassionate and dedicated. Many families have expressed gratitude for the support and warmth provided by the team, particularly highlighting the professionalism and attentiveness of their case managers. One staff member, in particular, has received numerous commendations for her ability to listen, respond promptly to inquiries, and build strong relationships with clients. This commitment to care creates a supportive environment that helps ease the stress and worries of families.
Who They Serve
A Step Above primarily serves seniors and individuals who require assistance in managing their daily activities. The company is dedicated to enhancing the quality of life for its clients, ensuring they feel loved and cared for throughout their care journey.
What Families Say
Families have shared overwhelmingly positive experiences with A Step Above, noting the compassionate nature of the staff and the quality of care provided. Many reviews highlight the team’s ability to go above and beyond in meeting the needs of their clients, often treating them like family. Clients appreciate the timely communication and the genuine concern shown for their well-being, which fosters a sense of trust and peace of mind.
Room for Improvement
While many families express high satisfaction with the services, some reviews indicate a desire for continued growth and expansion of the company’s offerings. This reflects a hope that A Step Above will maintain its commitment to excellence as it scales its operations.
Summary
A Step Above Case Management stands out for its compassionate and professional team, dedicated to providing personalized care for seniors and individuals in need. Their range of services, combined with a strong focus on client relationships, ensures that families can feel confident in the support their loved ones receive. As they continue to grow, A Step Above remains committed to enhancing the quality of life for those they serve.
