Overview
The Retreat at Cascade, located in Atlanta, Georgia, is a Phoenix Senior Living community that focuses on providing personalized care in a close-knit environment. The community is designed to support residents in maintaining an active lifestyle while surrounded by compassionate associates and supportive neighbors.
Services & Support
The Retreat at Cascade offers a range of services, including assisted living, memory care, and respite care. The community emphasizes wellness and engagement, providing a full calendar of activities that encourage residents to create bonds and participate in various exercises and events.
Care Approach & Staff
The staff at The Retreat at Cascade is described as kind, welcoming, and attentive, making efforts to engage with residents during activities. However, some reviews indicate concerns about leadership and oversight, particularly in the memory care unit, where a lack of direct supervision has been noted. Families appreciate the responsiveness of the staff to their requests and feedback, fostering a sense of trust.
Who They Serve
The community serves seniors requiring assistance with daily living activities, as well as those with memory care needs. The environment is designed to be nurturing and accommodating, aiming to create a home-like atmosphere for residents.
Living Options & Amenities
Residents at The Retreat at Cascade benefit from a variety of amenities, including housekeeping services, a 24-hour emergency alert system, and opportunities for social engagement through groups and programs. The facility is noted for its cleanliness and welcoming atmosphere.
Dining & Activities
The community provides meals that residents find appetizing and engaging, with activities designed to keep them active and involved. The staff encourages participation in these activities, contributing to a vibrant community life.
Location & Access
Conveniently situated just west of Atlanta, The Retreat at Cascade is easily accessible and close to local restaurants, shopping options, and attractions, which can enhance outings with family and friends.
What Families Say
Reviews highlight a mix of positive experiences and areas of concern. Many families appreciate the clean environment, the warmth of the staff, and the engagement of residents in activities. However, some have expressed disappointment regarding the decline in property maintenance and care quality in specific areas, particularly in memory care services.
Room for Improvement
While many families report positive experiences, there are notable concerns regarding the oversight and quality of care in the memory care unit. The absence of a dedicated director in that area has raised alarms about the level of attention residents receive, prompting some families to seek alternative options for their loved ones.
Summary
The Retreat at Cascade offers a supportive environment for seniors in Atlanta, Georgia, with a focus on personalized care and community engagement. While many families appreciate the staff’s dedication and the community’s amenities, concerns about leadership and care quality in specific areas indicate room for improvement. Families are encouraged to consider both the positive aspects and the noted challenges when evaluating this community for their loved ones.
