Overview
Nightingale Services Inc, located in Albany, Georgia, has been a home care provider in the state for over 40 years. The agency offers a range of services including Home Care, Skilled Nursing, Infusion Therapy, Pharmacy Services, and Structured Family Caregiving (SFC), which allows family caregivers to receive compensation for caring for their loved ones.
Services & Support
Nightingale Services Inc provides a variety of home health care services designed to meet the diverse needs of clients. Their offerings include skilled nursing, home care, and infusion therapy, which are aimed at ensuring patients receive quality care in the comfort of their homes. The Structured Family Caregiving program is a unique feature that allows eligible family members to be compensated for providing care to their loved ones.
Care Approach & Staff
The staff at Nightingale Services Inc is characterized by their compassion and dedication to patient care. Reviews highlight the friendliness of the office staff and the strategic management provided by leadership. Many employees express satisfaction with their work environment, noting that the team is supportive and committed to providing quality care. However, some reviews indicate concerns about organization and communication within the agency, suggesting that improvements are needed in these areas.
Who They Serve
Nightingale Services Inc serves a broad clientele, including individuals requiring skilled nursing care, home care, and those needing assistance with medical infusions. The agency is particularly focused on assisting families who wish to provide care for their loved ones while also offering financial support through their Structured Family Caregiving program.
What Families Say
Feedback from families indicates a mixed experience with Nightingale Services Inc. While some families appreciate the caring nature of the staff and commend the agency for making transitions to home care easier, others have reported significant issues. Concerns have been raised about scheduling errors, inadequate staffing, and communication challenges, particularly in urgent situations. Some families have expressed dissatisfaction with the quality of care received, citing serious incidents that have led to life-threatening situations.
Room for Improvement
Several reviews point to areas where Nightingale Services Inc could enhance their services. Issues such as incorrect scheduling, unorganized staff assignments, and communication breakdowns have been noted by families. Additionally, some clients have reported difficulties in receiving timely assistance from nursing staff, particularly during after-hours emergencies.
Summary
Nightingale Services Inc in Albany, Georgia, has a long history of providing home health care services, with a focus on compassionate care and support for families. While many clients appreciate the dedication of the staff and the range of services offered, there are notable concerns regarding organization and communication that potential clients may want to consider.
