Overview
Promise Home Care, located in Winter Park, Florida, is a state-licensed agency dedicated to providing personal aide services to clients in Orange, Seminole, and Osceola counties. Founded by David Clites, the agency aims to uphold a higher standard of care through a commitment to reliable and personable service. With over a decade of home health experience, Promise Home Care employs all caregivers directly, ensuring better training and quality management.
Services & Support
Promise Home Care offers a range of services designed to assist with activities of daily living, catering to clients of all ages. Their services include support for seniors, new moms, post-surgical care, and assistance for adults with disabilities. The agency provides flexible care options, from a few hours per week to 24-hour support, allowing families to choose the level of assistance that best meets their needs. Caregivers can also help with errands, shopping, transportation, and accompany clients to medical appointments.
Care Approach & Staff
The staff at Promise Home Care are frequently described as compassionate, patient, and understanding. Families have expressed appreciation for the personalized attention their loved ones receive, noting that caregivers often become like family members. The agency is committed to matching clients with caregivers who best fit their individual needs, ensuring a supportive and familiar environment for clients.
Who They Serve
Promise Home Care serves clients of all ages, including seniors, adults recovering from surgery, and those needing assistance due to disabilities. The agency is well-equipped to handle various situations, including hospice care, and aims to enhance the quality of life for all clients through dedicated support.
What Families Say
Families have shared positive experiences with Promise Home Care, highlighting the professionalism and kindness of the caregivers. Many have expressed gratitude for the agency’s responsiveness and flexibility in scheduling. Clients have noted that caregivers provide not only physical assistance but also emotional support during challenging times, making a significant difference in their loved ones’ lives.
Room for Improvement
While many families have had positive experiences, some have mentioned challenges related to the transition of caregivers and the need for ongoing communication to ensure a good match. Addressing these areas could further enhance the overall experience for families.
Summary
Promise Home Care in Winter Park, Florida, is dedicated to providing compassionate and reliable personal aide services for clients of all ages. With a focus on individualized care, the agency employs well-trained caregivers who strive to meet the diverse needs of families. Their commitment to quality and understanding has garnered high recommendations from clients, making them a trusted choice for home care services.
