Overview
Winter Garden Rehabilitation and Nursing Center, located in Winter Garden, Florida, has been providing medical and rehabilitation care since 1985. This 100-bed facility focuses on both short-term and long-term care, offering a range of therapeutic services tailored to meet individual patient needs. The center features a well-equipped therapy gym that supports various rehabilitation programs.
Services & Support
The facility provides comprehensive rehabilitation services, ensuring that each patient is evaluated by a team of therapists upon admission. This personalized approach helps in creating effective care plans aimed at promoting recovery and well-being.
Care Approach & Staff
The staff at Winter Garden Rehabilitation and Nursing Center is noted for their dedication and professionalism. Many reviews highlight the kindness and attentiveness of the employees, with particular praise for the therapy team. However, some feedback indicates that staff members can be quite busy, which may lead to longer wait times for assistance.
Living Options & Amenities
The facility is described as clean and well-maintained, contributing to a positive environment for residents. Social activities and recreational programs are offered to enhance the quality of life for residents, although some families noted a need for improved communication regarding schedules and menus.
Dining & Activities
Residents have reported that the food quality is better than expected, which is an important aspect of their daily experience. The center aims to provide engaging activities to keep residents active and socially connected.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, particularly in rehabilitation and therapy services. However, some families have raised concerns about the responsiveness of staff to calls for assistance, particularly in urgent situations. This has led to suggestions for improvements in staffing levels to better meet patient needs.
Room for Improvement
While many aspects of care are praised, there are notable concerns regarding the responsiveness of staff to resident needs. Delays in answering call buttons and fulfilling requests for basic necessities have been highlighted as areas needing attention. Families hope for enhancements in communication and efficiency to ensure a consistently supportive environment.
Summary
Winter Garden Rehabilitation and Nursing Center offers a blend of medical care and rehabilitation services in a clean and welcoming environment. While the staff is generally praised for their dedication, there are opportunities for improvement in response times and communication. Families appreciate the quality of care but seek enhancements to ensure that all resident needs are met promptly.