Overview
Safer at Home, located in The Villages, Florida, is a licensed home care provider dedicated to offering superior home care services to residents throughout central Florida. The company aims to keep clients independent and comfortable in their own homes, providing an alternative to assisted living. Their services encompass up to 24-hour care, personal care, and assistance with daily living activities.
Services & Support
Safer at Home provides a comprehensive range of home care services tailored to meet the unique needs of seniors and their families. Their offerings include personal care services such as bathing, grooming, dressing, and mobility assistance. The organization emphasizes a one-on-one approach, assigning one licensed care professional to each client to ensure personalized attention and care.
Care Approach & Staff
The care team at Safer at Home is described as compassionate and dedicated, with many clients noting the strong relationships formed between caregivers and those they care for. Staff members are reported to be professional and attentive, often going above and beyond to meet the needs of clients. However, there have been mixed reviews regarding the training and reliability of some caregivers, with a few families expressing concerns about untrained staff and scheduling issues.
Who They Serve
Safer at Home primarily serves seniors and individuals needing assistance with daily activities in the privacy of their own homes. The company aims to support those who wish to maintain their independence while receiving the necessary care.
Service Area
The service area for Safer at Home includes all of central Florida, allowing them to reach a wide range of clients in need of home health care services.
Scheduling & Availability
Clients have reported varying experiences with scheduling and availability. While some families appreciated the quick response times and flexibility in care plans, others noted issues with caregiver attendance and communication about schedules.
What Families Say
Reviews of Safer at Home highlight a mix of positive and negative experiences. Many families commend the compassionate care provided by the staff, noting that caregivers often become like family during difficult times. However, some clients have raised concerns about the company’s communication and the professionalism of certain staff members. While several families expressed satisfaction with the care received, others reported frustrations regarding scheduling inconsistencies and perceived unprofessional behavior.
Room for Improvement
A recurring theme in the reviews indicates a need for improvement in staff training and communication. Some families experienced issues with caregiver reliability and felt that the company’s sales approach overshadowed the quality of service delivery. Attention to detail and follow-through on commitments were also mentioned as areas needing enhancement.
Summary
Safer at Home in The Villages, Florida, offers a range of home health care services aimed at supporting seniors in maintaining their independence. While many families appreciate the compassionate care provided by staff, there are notable concerns regarding training, scheduling, and communication. Prospective clients may want to consider these factors when evaluating their options for home care services.