Overview
BEST CARE PROVIDERS, INC., located in Temple Terrace, Florida, offers home health care services aimed at providing support to seniors, individuals with disabilities, health-challenged children, and home-confined patients. The organization emphasizes the importance of affordable and comprehensive care that allows clients to remain in the comfort of their own homes while receiving necessary assistance.
Services & Support
The services provided by BEST CARE PROVIDERS, INC. include home health care aimed at enhancing the quality of life for clients. The company promotes a collaborative approach, working closely with families to ensure that individual needs are met. Their goal is to deliver care that respects the dignity of each client, fostering a supportive environment for those who require assistance.
Care Approach & Staff
The care approach at BEST CARE PROVIDERS, INC. is centered around the commitment to outstanding customer care. They aim to maintain a harmonious team of providers who are dedicated to keeping their skills current in the ever-evolving healthcare landscape. However, some feedback from clients and staff indicates concerns about the qualifications of aides and the training they receive, with reports of unqualified staff and issues related to client supervision.
What Families Say
Feedback from families regarding BEST CARE PROVIDERS, INC. has been mixed. While some staff members have expressed satisfaction with their employment, noting flexibility and attentiveness, there are significant concerns from clients about the quality of service. Some families reported experiences with untrained aides who did not adequately care for clients, leading to feelings of neglect. Additionally, there were complaints about the responsiveness of nursing staff and issues with timely pay for employees, which impacted overall satisfaction.
Room for Improvement
There are notable areas for improvement highlighted in the reviews. Concerns were raised about the reliability of staff and the training they receive, as well as issues with communication regarding payroll for employees. These factors have contributed to frustration among both clients and staff, indicating a need for better management and support systems.
Summary
BEST CARE PROVIDERS, INC. strives to provide comprehensive home health care services in Temple Terrace, Florida. While the organization aims to foster a supportive environment for clients, feedback suggests that there are significant challenges in service delivery and staff training that need to be addressed. Families considering this provider may want to weigh these factors carefully based on the experiences shared by others.
