Overview
Rocky Creek Village, located in Tampa, Florida, is an active adult community that offers independent living and assisted living services. The community features a variety of apartment options, including studio, one-, and two-bedroom units, all equipped with full kitchens. Residents can enjoy a range of amenities and services, although recent reviews indicate significant concerns regarding the living conditions and management practices.
Services & Support
Rocky Creek Village provides assisted living services, which include assistance with bathing, grooming, dressing, and personal hygiene. The community also offers daily nutritious meals and has options for housekeeping and laundry services. However, many residents have expressed dissatisfaction with the availability and quality of these services, citing issues with maintenance and responsiveness.
Living Options & Amenities
The community offers various living options with the monthly rental fee covering utilities, excluding phone services. Amenities include a heated pool, community courtyard, and picnic area. Despite these offerings, residents have reported that many facilities, such as the dining hall and other communal spaces, have been closed, and the overall maintenance of the grounds has declined significantly.
What Families Say
Feedback from families and residents has been largely negative, with multiple reports of pest issues, including roaches and termites, which have caused damage to personal belongings. Concerns about rising rent costs have also been prevalent, with many residents feeling that the increases are unjustified given the deteriorating living conditions. Complaints about management’s lack of responsiveness and the overall neglect of the property have led to a general sentiment of dissatisfaction.
Room for Improvement
Residents have noted several areas needing improvement, including maintenance of the property, responsiveness of management, and the overall quality of living conditions. Many have urged for better pest control measures and repairs to be prioritized, as well as a more compassionate approach to handling rent increases, especially for those on fixed incomes.
Summary
While Rocky Creek Village has the potential to be a supportive community for seniors, current reviews suggest that it is facing significant challenges related to maintenance, management, and resident satisfaction. Families considering this option for their loved ones should weigh the reported issues carefully against the available services and amenities.
