Overview
AccentCare Hospice & Palliative Care-Hillsborough County, located in Tampa, Florida, provides compassionate and personalized hospice and palliative care to seriously and terminally ill patients and their families. The organization focuses on enhancing quality of life through symptom and pain management, emotional and spiritual support, and end-of-life planning.
Services & Support
AccentCare offers a range of services designed to support patients in their homes or other care settings. These services include 24/7 support, symptom management, and emotional and spiritual care. Families have noted the compassionate approach of the staff, describing them as “angels” who provide essential support during difficult times.
Care Approach & Staff
The care team at AccentCare is described as caring and experienced, with many families expressing gratitude for the dedication shown by the staff. Some reviews highlight specific staff members for their compassion and professionalism, indicating that the team often goes above and beyond to ensure comfort and dignity for patients.
Who They Serve
AccentCare primarily serves seriously and terminally ill patients, including those requiring memory care. The organization aims to provide comfort and support not only to patients but also to their families during challenging times.
What Families Say
Many families have expressed appreciation for the quality of care provided by AccentCare. Positive remarks highlight the compassionate nature of the staff and the emotional support they offer. However, there are also concerns regarding communication and responsiveness, with some families reporting difficulties in reaching the company for urgent needs or follow-ups. This has led to mixed experiences, with some families feeling supported while others have faced challenges in care continuity.
Room for Improvement
While many families commend the compassionate care provided, several reviews indicate issues with communication and responsiveness. Some families have reported difficulties in reaching the hospice team, particularly in urgent situations. This inconsistency has affected their overall experience, leading to frustration and sadness during critical times.
Summary
AccentCare Hospice & Palliative Care-Hillsborough County is dedicated to providing compassionate hospice and palliative care in Tampa, Florida. While many families appreciate the support and dedication of the staff, there are notable concerns regarding communication and responsiveness that could benefit from improvement. Families seeking hospice care may find a mix of positive experiences alongside some challenges, making it essential to consider these factors when evaluating care options.
