Overview
Big Bend Hospice Inc, located in Tallahassee, Florida, has been serving the community since 1983 by providing a full range of hospice services. The organization aims to positively impact the experience of serious illness and grief for families, ensuring compassionate care at a crucial time in their lives. Their approach includes understanding the cultural backgrounds and values of patients, which is essential in delivering dignified and respectful care.
Services & Support
Big Bend Hospice offers various services designed to support patients and their families through the hospice process. This includes skilled nursing, music therapy, and volunteer support. Families have noted the positive impact of services like music therapy and animal therapy, which help create a comforting environment during difficult times. The organization also provides specialized services such as veteran memorial ceremonies and the distribution of comforting items like Navy blankets.
Care Approach & Staff
The care team at Big Bend Hospice is often described as compassionate and dedicated. Reviews highlight the kindness and support provided by staff members, including nurses and volunteers, who strive to make the transition as peaceful as possible for both patients and their families. Many families express gratitude for the attentive care, noting that staff members frequently check in and communicate effectively about care plans.
Who They Serve
Big Bend Hospice serves patients facing end-of-life issues, including those in rural areas, ensuring that high-quality hospice care is accessible to all. The organization emphasizes culturally competent care, recognizing the importance of understanding each patient’s unique background and needs.
Location & Access
Situated in Tallahassee, Florida, Big Bend Hospice extends its services throughout the Big Bend region, including rural communities. Their mobile health unit enhances access to hospice and palliative care, allowing them to reach patients wherever they are.
What Families Say
Families frequently commend Big Bend Hospice for its compassionate care. Many reviews express deep appreciation for the staff’s ability to provide comfort during challenging times. Specific mentions of the music therapy and the efforts of volunteers highlight the positive experiences families have had. However, there are also concerns raised about the treatment of volunteers and some staff interactions, suggesting that while the organization has many strengths, there are areas that may require attention.
Room for Improvement
While many families praise the compassionate care provided by Big Bend Hospice, some reviews indicate a need for improvement in staff professionalism and communication. Instances of perceived disrespect and lack of compassion in certain interactions have been noted, suggesting that maintaining a consistently supportive environment for both patients and families is crucial for the organization.
Summary
Big Bend Hospice Inc in Tallahassee, Florida, is dedicated to providing compassionate end-of-life care and support to patients and their families. With a focus on culturally competent care and a range of supportive services, they aim to ease the challenges associated with serious illness. While many families have shared overwhelmingly positive experiences, attention to staff interactions and volunteer treatment could enhance the overall care experience.
