Overview
Bon Secours Home Care Services, located in St. Petersburg, Florida, provides home health care aimed at supporting individuals in their recovery and maintaining their quality of life. The agency is noted for its team of professionals who deliver compassionate care and support to clients in their homes.
Services & Support
Bon Secours Home Care Services offers a range of services including nursing care and therapy. Clients have reported receiving excellent care from the nursing and therapy staff, who are described as knowledgeable and professional. The agency focuses on helping clients return to their highest level of function, employing the latest treatment techniques while ensuring a caring approach.
Care Approach & Staff
The team at Bon Secours Home Care Services is frequently highlighted for their professionalism and friendliness. Many families have expressed gratitude for the compassionate care their loved ones received, noting that the staff often feels like family. However, there have been some mixed experiences, with instances of unprofessional behavior reported by a few clients.
Who They Serve
Bon Secours Home Care Services caters to individuals recovering from hospitalizations or those needing ongoing support at home. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the agency’s role in aiding recovery and maintaining independence.
What Families Say
Feedback from families indicates a generally positive experience with Bon Secours Home Care Services. Many clients commend the staff for their caring approach and the quality of care provided. Specific nurses and therapists have been recognized for their exceptional service, contributing to clients’ recovery and well-being. However, some reviews also mention concerns regarding certain staff interactions, suggesting that experiences can vary.
Room for Improvement
While many families have praised the agency, there are noted concerns about the professionalism of some staff members. Instances of rough treatment from a wound care nurse led to the cancellation of services, indicating a need for consistent quality in all interactions.
Summary
Bon Secours Home Care Services in St. Petersburg, Florida, offers a supportive environment for home health care. With a dedicated team focused on patient well-being, the agency has received commendations for its compassionate care. Despite some mixed reviews regarding staff professionalism, many families have had positive experiences and recommend the agency for its commitment to helping clients achieve their health goals.
